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Rear Differential Fluid Change

13307 Views 69 Replies 15 Participants Last post by  Icedogg23
Hello all,
I took my 2019 Pilot today to the dealer where I purchased it for the maintenance minder B16 service. After I left, I noticed on my receipt that for the differential oil they used was something called “Syncro Shift 75W80” fluid and not the recommended Dual Pump II differential fluid shown in the owner’s manual. I did a little research and found that the Syncro Shift fluid is made by a company called BG out of Wichita, Kansas. I also called the service manager and talked to him about it, and he proceeded to tell me this brand fluid was better than the recommended DPII Honda fluid. He assured me that it wouldn’t void any warranties etc., but I’m not sure what to think. Has this situation happened to anyone else in this group? Should I specify on my next change to use only Honda fluids etc?? Thanks in advance.
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Discussion Starter · #7 ·
That does ease my mind showing it’s compatible, here is a picture of my dealer receipt (that my handwriting referring to what they used) Why should I have to be questioning the products my selling dealer would be using?! I just assumed they’d use Honda owner’s manual spec fluids! I was gonna do this service myself since I’m on vacation this week, and I have all the stuff needed, but didn’t feel like it since it’s been in the 90*’s all this week, I guess that’s what I get...
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Discussion Starter · #14 ·
I have NEVER heard of an alternate fluid to VTM or Dual Pump fluids... very interesting, I may need to do more research on the fluid. Our rear diffs are pretty complicated little buggers so I am hesitant to use something not blessed by Honda and I find it a little odd that a Honda dealer is pushing anything other than Honda fluids... some will push Quaker or whatever oil they can get cheap but that's the farthest I've seen them go.
I have NEVER heard of an alternate fluid to VTM or Dual Pump fluids... very interesting, I may need to do more research on the fluid. Our rear diffs are pretty complicated little buggers so I am hesitant to use something not blessed by Honda and I find it a little odd that a Honda dealer is pushing anything other than Honda fluids... some will push Quaker or whatever oil they can get cheap but that's the farthest I've seen them go.
 

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Discussion Starter · #15 ·
Update...After calling 5 other area Honda Service Departments and inquiring about the fluids they use for the differential service and being told all use the DPII fluid, I then called the Service Manager where I had my service done yesterday and told him my warranty concerns etc., I asked, and he agreed, with a stand offish attitude, to revert and do the fluid change out using the Honda DPII fluid which I then went right over and had it done this morning. What bothers me most is that they don’t tell you upfront that they don’t use the Honda DPII fluid, nor does the service writer know this is their practice, but tells me when I called back yesterday that Syncro Shift is a Honda’s fluid. I like this dealership, but going forward I will have to clarify what they are to be using. ☹
 
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