2017 Honda Pilot Touring.
July of 2019: Wife complains the vehicle starts back up under protest from the start stop system when driving in stop and go traffic. Eventually, vehicle stalls when she tries to resume travel from start stop mode. To make matters worse, the car would not restart for several minutes. Onlookers offer to push the vehicle out of harms way but the vehicle cannot be put in neutral when not running (without going under the hood).
Vehicle taken to dealer, dealer claims they cannot replicate the problem. However, testing shows a bad cell in the battery (just out of warranty). Battery replaced. Problem seems to be sorted...
May of 2020: Same problem as before, car stalls when trying to resume travel after start stop mode. Vehicle wont restart for a few minutes and cannot be pushed out of harms way. The issue is not the battery, the battery is OEM and less than a year old.
Complain to Honda Corp. Their reply amounts to the following: Your vehicle is out of warranty, we've never heard of such a problem (i.e., we have no associated service bulletins or recalls). But check with your dealership, you may need new injectors.
Question 1: Is there a known fix to this problem besides permanently disabling the start stop system?
Question 2: Are there any new Pilots that don't have the push button transmission (transmissions that can be easily placed in neutral without the power being on)?
Question 3: Are there any new Pilots without the start stop system?
Question 4: I'm planning on dumping the offending vehicle (my 2012 Pilot still works fine). What should I buy instead of a Pilot?
Thanks for any and all assistance you may offer Piloteers.
July of 2019: Wife complains the vehicle starts back up under protest from the start stop system when driving in stop and go traffic. Eventually, vehicle stalls when she tries to resume travel from start stop mode. To make matters worse, the car would not restart for several minutes. Onlookers offer to push the vehicle out of harms way but the vehicle cannot be put in neutral when not running (without going under the hood).
Vehicle taken to dealer, dealer claims they cannot replicate the problem. However, testing shows a bad cell in the battery (just out of warranty). Battery replaced. Problem seems to be sorted...
May of 2020: Same problem as before, car stalls when trying to resume travel after start stop mode. Vehicle wont restart for a few minutes and cannot be pushed out of harms way. The issue is not the battery, the battery is OEM and less than a year old.
Complain to Honda Corp. Their reply amounts to the following: Your vehicle is out of warranty, we've never heard of such a problem (i.e., we have no associated service bulletins or recalls). But check with your dealership, you may need new injectors.
Question 1: Is there a known fix to this problem besides permanently disabling the start stop system?
Question 2: Are there any new Pilots that don't have the push button transmission (transmissions that can be easily placed in neutral without the power being on)?
Question 3: Are there any new Pilots without the start stop system?
Question 4: I'm planning on dumping the offending vehicle (my 2012 Pilot still works fine). What should I buy instead of a Pilot?
Thanks for any and all assistance you may offer Piloteers.