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Windshield replacement

8.3K views 42 replies 17 participants last post by  MNadvs  
#1 ·
We got a crack from a rock chip and it is growing fast in this cold weather.

There are two windshield options from Honda:
$ 893 MSRP - 73111-T90-A01 - Non-acoustic glass
$1040 MSRP - 73111-T90-A11 - Acoustic glass
That's just for the windshield glass. Pretty sure Touring and up uses acoustic.

I called Honda dealer, they said they don't do it, referral to a local auto glass place. They will calibrate ADAS for $515 as says all new Honda's require calibration, but I could tell she was an idiot as someone kept telling her what to say.

Quotes I got from local places:

Shop #1 - $550 replace glass, no calibration. Says calibration is a money grab and almost never required. 5.0 stars on google with 359 reviews.
Shop #2 - $838 which includes ADAS calibration. 5.0 stars on google with 1230 reviews.
Shop #3 - $1320 replace with OEM glass, plus $350 for recalibration at a Honda dealer. Referral from a Honda dealer because this guy defaults to OEM glass, straight shooter when I talked to him. Will do aftermarket glass for $660 plus $350 calibration at Honda.

What route do you guys think makes sense?
 
owns 2025 Honda Pilot Touring
Discussion starter · #4 ·
I would have just got it fixed by a crack/chip repair place. For me anyhow. Where I live I'd prob go through two W/S a year if I didn't go that route. For a fraction of the cost, depending on the crack, and the repair place, the repairs aren't even noticeable. I've had to this to my last two vehicles and no issues with running or spreading. Prob to late for you at this point, but in the future.
It was immediately about 6" cracking in two directions from the chip, which is where they recommend replacement. Within 2-3 days it doubled.
 
owns 2025 Honda Pilot Touring
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Discussion starter · #6 ·
I've claimed windshield replacement through my auto insurance. Just pay the deductible ($250 in my case) and it doesn't count against me.

Is that an option for you?
Comp claims do count against you. Your rate can be impacted at renewal, and especially if shopping rates from new companies. We had a stupid chip repaired for "free" 3 or 4 years ago, and when shopping my rates every year, I was always told the claim imacted my rate by about $100 every 6 months. That's $200 a year, for 3 to 4 years.... for something I could have done myself with a $40 kit.
 
owns 2025 Honda Pilot Touring
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Discussion starter · #9 ·
Unfortunately I have a $500 deductible on comp. They offer a zero-dollar glass comp, but I have never had to replace a windshield in 37 years of driving.... so I didn't opt for it. Yeah me!

If I go through deductible, most insurance will not pay for OEM glass... some will. I'm told it can be a fight. If I am forced into aftermarket, I will regret even filing a claim.... for wat I could have paid $838 for.
 
owns 2025 Honda Pilot Touring
Discussion starter · #18 ·
There's definitely an issue with the 2025 Pilot windshields. We bought our 25 Pilot (Blk Ed) last May and 2 weeks later took a rock to the center of the w/s resulting in a huge starburst crack. The wife got Safelite to "fix" the crack at no cost thru insurance, (though I could have done a better job than Safelite with an aftermarket kit). After taking another rock to the right side of the w/s late in January that the crack has since expanded ~15" towards the center of the windshield (cold weather helped), we've been trying to coordinate getting it replaced, but our service coordinator told us they've been on backorder due to so many cracking. He even mentioned that they've had to replace windshields on numerous new Pilots on their lot that had cracks in them. Took the car in Feb 7th to have it replaced, but the replacement was received cracked per the service advisor. We've been waiting 6 weeks+ to get it replaced.

I wonder if Amazon has a vendor that carries a "screen protector" for windshields like the 1000s they advertise for smartphones. :ROFLMAO: :unsure:
Are you having it replaced at the dealership? I was able to get an appointment at a local glass company and get it replaced same day. In fact I'm about to leave to go pick it up. $838 OTD for windshield replacement, and calibration.

Part number is FW06086GTY This appears to be FYG branded glass, which is aftermarket. However, they are the biggest auto glass manufacturer in China, and make glass for Honda as an OEM. I can't say if they make the windshields for the 2025 Pilot for Honda. One guy I spoke with said that Honda will source from many manufacturers for their OEM glass, and Pilkington glass is likely their primary OEM source.
 
owns 2025 Honda Pilot Touring
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Discussion starter · #19 ·
Image
 
owns 2025 Honda Pilot Touring
Discussion starter · #24 ·
Wife wants it completed through the dealership since it has the camera for LKAS and requires it be calibrated upon replacement. I'm letting her handle it this time around. I like sleeping indoors. :oops:
My local (big Honda) dealership won't even replace glass. They just refer with a phone number, to a guy who does it out of his home shop. Then he brings it to the dealership for ADAS calibration.

The place we took it to normally does mobile replacement and calibration, but since it was a 2025 they asked for us to bring in into their shop for their static calibration machine, which I honestly prefer.

Just picked it up, looks like good work.
 
owns 2025 Honda Pilot Touring
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Discussion starter · #26 ·
I am glad I live in AZ as Arizona compels full glass coverage under insurance comprehensive coverage. So, replacing windshields is free. Only had that once with a former Ford Explorer. Had a chip fixed in the windshield of my former 2012 Pilot and had to pay nothing for the service
The problem I have is that rates go up after a claim. The algorithms that they used to adjust rates at the next renewal are complex and they mask this. We had one claim for a chip that was repaired easily by Safelite and that cost an extra hundred dollars every six months for the next three or four years on that vehicle. If the windshield is $800 or less, I consider it a wash which is why I just paid cash for this one.
 
owns 2025 Honda Pilot Touring
Discussion starter · #29 ·
Not sure you can know for sure that your rates went up by that much just due to that claim. Rates can go up with no claims at all as most of us have seen. Could have just been coincidence timing for you. I agree that with lots of claim activity rates would go up but I don't think you can clearly link one chip repair claim with that magnitude of rise.
Nope. I was shopping for new insurance, got a quote, then got a call about the fact they found the claim that didn't come up on the initial quote. I explained it was nothing, just a chip in the windshield which insurance covered at no cost. The re-pricing of the quote for insurance went up $100 just on that. So I know exactly what it was, because I have been paying it.
 
owns 2025 Honda Pilot Touring