We got a crack from a rock chip and it is growing fast in this cold weather.

There are two windshield options from Honda:
$ 893 MSRP - 73111-T90-A01 - Non-acoustic glass
$1040 MSRP - 73111-T90-A11 - Acoustic glass
That's just for the windshield glass. Pretty sure Touring and up uses acoustic.

I called Honda dealer, they said they don't do it, referral to a local auto glass place. They will calibrate ADAS for $515 as says all new Honda's require calibration, but I could tell she was an idiot as someone kept telling her what to say.

Quotes I got from local places:

Shop #1 - $550 replace glass, no calibration. Says calibration is a money grab and almost never required. 5.0 stars on google with 359 reviews.
Shop #2 - $838 which includes ADAS calibration. 5.0 stars on google with 1230 reviews.
Shop #3 - $1320 replace with OEM glass, plus $350 for recalibration at a Honda dealer. Referral from a Honda dealer because this guy defaults to OEM glass, straight shooter when I talked to him. Will do aftermarket glass for $660 plus $350 calibration at Honda.

What route do you guys think makes sense?

I am not sure where I stand on calibrating. I've had a number of windshields replaced on different vehicles in the last couple years. All of which "needed" to be calibrated. Two of them we didn't end up calibrating and just replaced the glass (a Subaru and Toyota). I never had any issues whatsoever from not calibrating. And one place that did calibrate screwed it up pretty bad and damaged the rain sensor on my RAV4.

Glass places/Honda will say that you absolutely need to calibrate in order to cover their rears from lawsuit since the sensors are safety related. I would say a "money grab" is excessive language as they are largely doing it to make the lawyers happy. (albeit, making a quick buck in the meantime) However, I agree that it's rarely necessary.

After lots of research, my understanding is that the sensors aren't just going to function poorly/unsafely if not calibrated. If they end up needing calibrated, they will throw error codes. If no error, you're good to go. (again just my understanding. I can't vouch for all makes/models)

I have glass coverage now. But if I didn't, I would replace the glass w/o getting it calibrated. If it starts to throw errors, then take the time to go into Honda and have it calibrated.

 

I would have just got it fixed by a crack/chip repair place. For me anyhow. Where I live I'd prob go through two W/S a year if I didn't go that route. For a fraction of the cost, depending on the crack, and the repair place, the repairs aren't even noticeable. I've had to this to my last two vehicles and no issues with running or spreading. Prob to late for you at this point, but in the future.

 

It was immediately about 6" cracking in two directions from the chip, which is where they recommend replacement. Within 2-3 days it doubled.

 

I've claimed windshield replacement through my auto insurance. Just pay the deductible ($250 in my case) and it doesn't count against me.

Is that an option for you?

 

Comp claims do count against you. Your rate can be impacted at renewal, and especially if shopping rates from new companies. We had a stupid chip repaired for "free" 3 or 4 years ago, and when shopping my rates every year, I was always told the claim imacted my rate by about $100 every 6 months. That's $200 a year, for 3 to 4 years.... for something I could have done myself with a $40 kit.

 

I had to have my windshield replaced last year from a rock as well. I requested OEM glass as it was the acoustic variant and calibration was part of the process for me. I was offered a quicker mobile repair, but was told the safety systems like the lane keep would be deactivated till I brought it in. Not sure how true that was, but I didn’t feel like driving the car around possibly nagging me on my trip and drove around with the crack till I returned.
I have glass coverage on my policy, so I wasn’t out anything out of pocket. It would’ve been almost $1400 dollars if it was though.

 

We got a crack from a rock chip and it is growing fast in this cold weather.

There are two windshield options from Honda:
$ 893 MSRP - 73111-T90-A01 - Non-acoustic glass
$1040 MSRP - 73111-T90-A11 - Acoustic glass
That's just for the windshield glass. Pretty sure Touring and up uses acoustic.

I called Honda dealer, they said they don't do it, referral to a local auto glass place. They will calibrate ADAS for $515 as says all new Honda's require calibration, but I could tell she was an idiot as someone kept telling her what to say.

Quotes I got from local places:

Shop #1 - $550 replace glass, no calibration. Says calibration is a money grab and almost never required. 5.0 stars on google with 359 reviews.
Shop #2 - $838 which includes ADAS calibration. 5.0 stars on google with 1230 reviews.
Shop #3 - $1320 replace with OEM glass, plus $350 for recalibration at a Honda dealer. Referral from a Honda dealer because this guy defaults to OEM glass, straight shooter when I talked to him. Will do aftermarket glass for $660 plus $350 calibration at Honda.

What route do you guys think makes sense?

Well, no idea what model you have, but if it was me, I would go for the OEM glass and the calibration. I have a sport so I would probably pay to upgrade my glass. And of course I would have stuff calibrated, but I would defer to what my insurance company tells me because glass is a pretty low deductible item on mine anyway

 

Unfortunately I have a $500 deductible on comp. They offer a zero-dollar glass comp, but I have never had to replace a windshield in 37 years of driving.... so I didn't opt for it. Yeah me!

If I go through deductible, most insurance will not pay for OEM glass... some will. I'm told it can be a fight. If I am forced into aftermarket, I will regret even filing a claim.... for wat I could have paid $838 for.

 

Pay the $500, go oem and make your insurance pay . If not, pay the difference for oem, then fire them. Ask your agent if oem or not. I may have my chip filled as i don’t like breaking factory seal and unknown quality repair.

 

There's definitely an issue with the 2025 Pilot windshields. We bought our 25 Pilot (Blk Ed) last May and 2 weeks later took a rock to the center of the w/s resulting in a huge starburst crack. The wife got Safelite to "fix" the crack at no cost thru insurance, (though I could have done a better job than Safelite with an aftermarket kit). After taking another rock to the right side of the w/s late in January that the crack has since expanded ~15" towards the center of the windshield (cold weather helped), we've been trying to coordinate getting it replaced, but our service coordinator told us they've been on backorder due to so many cracking. He even mentioned that they've had to replace windshields on numerous new Pilots on their lot that had cracks in them. Took the car in Feb 7th to have it replaced, but the replacement was received cracked per the service advisor. We've been waiting 6 weeks+ to get it replaced.

I wonder if Amazon has a vendor that carries a "screen protector" for windshields like the 1000s they advertise for smartphones.

 

There's definitely an issue with the 2025 Pilot windshields. We bought our 25 Pilot (Blk Ed) last May and 2 weeks later took a rock to the center of the w/s resulting in a huge starburst crack. The wife got Safelite to "fix" the crack at no cost thru insurance, (though I could have done a better job than Safelite with an aftermarket kit). After taking another rock to the right side of the w/s late in January that the crack has since expanded ~15" towards the center of the windshield (cold weather helped), we've been trying to coordinate getting it replaced, but our service coordinator told us they've been on backorder due to so many cracking. He even mentioned that they've had to replace windshields on numerous new Pilots on their lot that had cracks in them. Took the car in Feb 7th to have it replaced, but the replacement was received cracked per the service advisor. We've been waiting 6 weeks+ to get it replaced.

I wonder if Amazon has a vendor that carries a "screen protector" for windshields like the 1000s they advertise for smartphones.

Are you having it replaced at the dealership? I was able to get an appointment at a local glass company and get it replaced same day. In fact I'm about to leave to go pick it up. $838 OTD for windshield replacement, and calibration.

Part number is FW06086GTY This appears to be FYG branded glass, which is aftermarket. However, they are the biggest auto glass manufacturer in China, and make glass for Honda as an OEM. I can't say if they make the windshields for the 2025 Pilot for Honda. One guy I spoke with said that Honda will source from many manufacturers for their OEM glass, and Pilkington glass is likely their primary OEM source.

 

IDK, depends on how the rock hit the windshield. I just had a scare yesterday. Loud "PACK" hit the windscreen and I saw a mark. When I got down to check the glass, thankfully there's was only a smudge. Only thing I could think of is that it might have been a rock with dirt around it or a solid chunk of dirt. Either way, I rub my finger on it and nothing. Checked the whole windshield and nothing. Positive it hit the windshield and was very loud. Pooped my pants thinking about dealing with that.

Edit: or the rock skipped at a shallow angle.

 

IDK, depends on how the rock hit the windshield. I just had a scare yesterday. Loud "PACK" hit the windscreen and I saw a mark. When I got down to check the glass, thankfully there's was only a smudge. Only thing I could think of is that it might have been a rock with dirt around it or a solid chunk of dirt. Either way, I rub my finger on it and nothing. Checked the whole windshield and nothing. Positive it hit the windshield and was very loud. Pooped my pants thinking about dealing with that.

Our 2nd rock impact was so loud, we both agreed we should have been wearing brown pants. I looked at the small chip in the windshield and thought we got lucky with that one, thinking it wouldn't crack or spread. The next morning, a 6" crack started towards the center of the w/s that has since grown to over 15".

 

 

The impact point on our w/s isn't as big as yours appears to be, but here's where ours is at...

 

We got a crack from a rock chip and it is growing fast in this cold weather.

There are two windshield options from Honda:
$ 893 MSRP - 73111-T90-A01 - Non-acoustic glass
$1040 MSRP - 73111-T90-A11 - Acoustic glass
That's just for the windshield glass. Pretty sure Touring and up uses acoustic.

I called Honda dealer, they said they don't do it, referral to a local auto glass place. They will calibrate ADAS for $515 as says all new Honda's require calibration, but I could tell she was an idiot as someone kept telling her what to say.

Quotes I got from local places:

Shop #1 - $550 replace glass, no calibration. Says calibration is a money grab and almost never required. 5.0 stars on google with 359 reviews.
Shop #2 - $838 which includes ADAS calibration. 5.0 stars on google with 1230 reviews.
Shop #3 - $1320 replace with OEM glass, plus $350 for recalibration at a Honda dealer. Referral from a Honda dealer because this guy defaults to OEM glass, straight shooter when I talked to him. Will do aftermarket glass for $660 plus $350 calibration at Honda.

What route do you guys think makes sense?

I am glad I live in AZ as Arizona compels full glass coverage under insurance comprehensive coverage. So, replacing windshields is free. Only had that once with a former Ford Explorer. Had a chip fixed in the windshield of my former 2012 Pilot and had to pay nothing for the service

 

The problem I have is that rates go up after a claim. The algorithms that they used to adjust rates at the next renewal are complex and they mask this. We had one claim for a chip that was repaired easily by Safelite and that cost an extra hundred dollars every six months for the next three or four years on that vehicle. If the windshield is $800 or less, I consider it a wash which is why I just paid cash for this one.

 

I just went through this with my 2024 Touring. This generation Pilot glass is very fragile and prone to cracking as any research online will show. Not to mention the backorder for OEM glass from Honda further proves. I'm hoping there is a recall or class action at some point.

I started in the "definitely want to go OEM for replacement" route but after learning of the backorder problems and how widespread of an issue it is, I said "why on earth would I pay more to go with OEM glass if they are this delicate and prone to breaking?".

I called around and quotes ranged from $329 (with no calibration, aftermarket glass) at a local place rated 4.8 stars on Google - $1,700 at the dealership (with calibration and OEM glass).

I went with the $329 option and couldn't be happier. They were able to do it where the camera didn't require calibration and I've put several hundred miles on it since with no issues. It worked out roughly the same price as adding glass coverage to my insurance policy would have increased my premiums after 1 year, so as long as the aftermarket glass lasts > 1 year (which is more than I can say for the OEM glass), I'm coming out ahead.

Best of luck!

 

I just went through this with my 2024 Touring. This generation Pilot glass is very fragile and prone to cracking as any research online will show. Not to mention the backorder for OEM glass from Honda further proves. I'm hoping there is a recall or class action at some point.

I started in the "definitely want to go OEM for replacement" route but after learning of the backorder problems and how widespread of an issue it is, I said "why on earth would I pay more to go with OEM glass if they are this delicate and prone to breaking?".

I called around and quotes ranged from $329 (with no calibration, aftermarket glass) at a local place rated 4.8 stars on Google - $1,700 at the dealership (with calibration and OEM glass).

I went with the $329 option and couldn't be happier. They were able to do it where the camera didn't require calibration and I've put several hundred miles on it since with no issues. It worked out roughly the same price as adding glass coverage to my insurance policy would have increased my premiums after 1 year, so as long as the aftermarket glass lasts > 1 year (which is more than I can say for the OEM glass), I'm coming out ahead.

Best of luck!

Yeah I had this with my Accord a number of years ago. I was amazed that I could get a guy to come install a new one for like 275 bucks in my garage and it was true Pilkington glass

Why does the camera need to be "calibrated"? Isn't it using pattern recognition etc? Why does it matter if it is a half millimeter different vs on the old windshield?

 

OK, dumb question -- where is this sensor or camera that focuses through the windshield?

 

Right above the spot where the rear view mirror is. Top center of the windshield.

 

Call your insurance company first and talk to them. I have State Farm and just had this issue on my 2020 Touring a couple of weeks ago after a rock hit and broke the glass in the camera area of the windshield.

State Farm doesn't even bother with dealing with it like other claims,, they have a division/company that you make the claim with on line, snap and upload a couple of photos of the damage and a few minutes later you get a list of glass repair shops to chose from. Pick the shop and they will contact you within 24/48 hours depending on whether it is a week day or a weekend. You are not required to use one of the shops listed, however with State Farm, their listed companies are trusted companies, so if other issues are found you do not have to go through a waiting process to have and adjuster come out an look at the problem. I have no deductible on glass repair/replacement, so three days later I took it in for the appointment, and three hours later I had it back, no muss, no fuss and at no cost.

The windshield is acoustic glass, made by Fuyao in the USA, with solar tint. It is guaranteed to meet or exceed OEM specifications. The calibration is spot on, in fact is may even be a touch better than from the factory. It is a very no muss, no fuss, procedure and didn't even involve my agent.

 

I had free windshield replacement with Travelers, what I didn’t know is that every time I had it replaced, they viewed it as a claim and raised my rates! I’m paying a higher rate for insurance now because of it, as if I had accidents each time! I’d have been better off paying out of pocket (no calibration on my EX-L). I’d talk to my agent first to check your coverage before calling claims where your conversation is recorded.

 

You pay a premium, so it wasn't free. It isn't clear to me why the replacements would not be considered claims. But I sure understand the frustration if they weren't your fault. When I had to get a replacement on a previous vehicle, I talked to the claims adjuster. I was advised OEM would exceed my deductible (by a lot) and aftermarket would be under the deductible. I went with aftermarket at the insurer's recommended glass place. Nothing was charged against my claims history.

I am a believer in retaining risk where I can. Using higher deductibles in return for reduced premiums is one way to do that. It does take some review to figure out how much risk to retain and still be comfortable. There is no one good answer. It will vary a lot by individual.

 

Know a lot of great info has been shared already. Wanted to add our recent experience from dealing with a rock into the windshield two months into owning the Pilot. Impact was at highway speed and due to the type of break had to get full replacement.

Due to a friends recent experience with non-oem windshield glass we went with OEM replacement. Well worth it to have it back to factory and all systems working as expected.

For my friend their HUD was out of focus and sensors were sending incorrect signals. Eventually the shop they were working with had to redo with OEM because they couldn’t get the third party glass to work.