[Rhedf350]

Our 2017 EX-L with nav recently went thru the 'no signal' in the Sirius XM. The dealer replaced the roof antenna, and no luck. They ordered and installed a reman head unit to solve the problem. This required us to update the Garmin maps, and register the new id# with Sirius, but otherwise it's working fine again. Sirius wanted 15$ to do a transfer but waived it with the dealer invoice info stating it was a warranty item. It was at the dealer for 4 days. Does anyone know what is done to reman a head unit? When I searched the catalog number, it said for warranty only, so I'm assuming they're sitting on a shelf for just this reason.

 

[Tahoefever]

The point is Honda never addressed the issue to begin with ..They only put a band aid on it... this issue persists in the gen 2's and still continues to the gen 3 series

 

[WSCAnnap]

2016 Sirius XM Radio loss of signal

I was informed by my dealer that it is caused by cellular interference and has to do with the design of the sat radio antennae design.
I have filed a concern with Honda of America as the dealer basically told me that I have to live with it. It goes out at times for as long as 30-60 minutes. I have contacted Sirius SM Radio who attempted a reset of radio but to no avail. They said take it to the dealer.

 

[BadDogPSD]

Our 2019 Elite is also having reception issues with SiriusXM. I'm thinking I'll just ditch satellite and try streaming via Spotify or Pandora instead.

 

[jmiller284]

You can also stream SiriusXM (on both Apple CarPlay and Android Auto).

I wonder if the issue is only present on the SAT side and not via internet streaming. Do you notice the same issue streaming SXM ?

Our 2019 Elite is also having reception issues with SiriusXM. I'm thinking I'll just ditch satellite and try streaming via Spotify or Pandora instead.

 

[mgcruzer]

Thanks for this thread. I started getting XM signal loss in my 2016 Pilot several months ago and it is getting progressively worse.I have both a 2006 and a 2016 Honda Pilot. XM reception in the 06 is fine so I know it is not an XM issue. The 'signal loss' on the 2016 has gotten to the point where I have no signal more than half the time. I have noticed it tends to be ok when the car is cool and has been out of the sun like first thing in the morning, but almost never can I get a signal when the sun is shinning on Pilot. So that leads me to think the antenna is going bad. I see several folks fixed there issue with a new antenna. Is there an upgraded antenna available? There is one mention that a radio antenna module fixed the problem - sounds expensive. Anyone else have to change the radio antenna module. Any suggestions appreciated as these are two really hard parts to troubleshoot so I'll probably try the antenna first.

 

[mgcruzer]

Thanks for posting. Helps explain the issue I have. I wonder if the 2019's have a better antenna design that could be used on the 2016.

I was informed by my dealer that it is caused by cellular interference and has to do with the design of the sat radio antennae design.
I have filed a concern with Honda of America as the dealer basically told me that I have to live with it. It goes out at times for as long as 30-60 minutes. I have contacted Sirius SM Radio who attempted a reset of radio but to no avail. They said take it to the dealer.

 

[Gunzy]

yes.....just starting doing this same as what your having ....... 2016 honda pilot album cover missing also Displaying no Signal then stops playing for like a minute or 2 then its good till it start's doing again.... just went in to Dealership to figure out the problem but they couldn't find a fix for now , they said we are going to Look into it....

 

[Gunzy]

Sounds like Issue with Our Signal with SiriusXm on pilots amd Elite’s Model’s could be A bad Antenna Module possibly this could be the problem, going to do some more Research with my Local Dealership they have latest Fireware, I have most recent they said so now we are looking more into issue.. will post back as soon as fins out exactly.... ??

 

[mgcruzer]

Please let me know what they find. I see an antenna for the 2016 (39150-TG7) is only $23 at Bernardi Honda Parts online, so I was hoping to get away with just replacing the antenna. I'll need to do some research on to see if the module is a different part.

 

[villalouis]

I had the no signal issue right before the warranty expired on a 2016 pilot. The Dealer the first time just performed a system reset and all working well at the dealership. Once I got the car on the road, there was the loss of signal. The Dealer ended up replacing the XM antenna and all is good the XM once again. Somehow this a labor intensive job to replace the antenna (4 hours).

 

[Tubatuens]

I just purchase a 2015 Pilot Touring and am having the same problem. I get a signal maybe 20 - 25 per cent of the time, but mostly get he "NO SIGNAL" message. It is not the area or surroundings because I previously had a Buick, and the the XM worked perfectly. Hopefully someone has new ideas or suggestions?

 

[AviPilot]

I've had my 2016 pilot for a year and a month ago it started the "No Signal" problem. I replaced the antenna myself in about an hour. The part cost $45 at the dealer. Pretty easy to change. Most of the time was spent trying to get the plastic headliner fasteners out without breaking them.

 

[RachelV]

I am also having Sirius losing signal. In just past week it's gone from being intermittent to saying Signal Lost for most of the time. Called Sirius and they sent refresh signal and it started working again to going in and out again. I have 2016 Pilot Elite. Would you all recommend calling dealer and explaining my problem as a first step?

 

[DutchOven]

I've had my 2016 pilot for a year and a month ago it started the "No Signal" problem. I replaced the antenna myself in about an hour. The part cost $45 at the dealer. Pretty easy to change. Most of the time was spent trying to get the plastic headliner fasteners out without breaking them.

AviPilot, were you able to find instructions online for removing the headliner and replacing the antenna? If so can you provide a link? Thanks!

 

[slipjohn1]

In my 2017 it stopped working completely. Where I live it goes out all the time not worth paying for anyway. It's garbage radio. They play the same 20 songs just like regular radio. Maybe you need some sort of software update.

 

[JamieR1234]

I had a similar issue and took videos of the signal loss in open fields. Did all of the troubleshooting with Sirius and they eventually sent me to the dealer. Dealer protested but after a few hours concluded that my radio antenna module was bad and that they would replace it. Haven't had the signal drops since it was fixed. 16 elite

Sent from my SM-G930V using Tapatalk

Thank you for this...I have had the same problems. I made an appt at dealership at 7a a week ago and they said the tech didnt come in until later that day, so I had to take my car and go back to work. Took it back today and they are behind.....sick of this

 

[Lucky6512]

It seems as if my satellite radio is getting progressively worse on my 2016 touring.

The signal would go out intermittently but now when I turn the car on i get no signal constantly. Has anyone else experienced issues with the satellite radio?

Is there a tsb on this?

Just curious did you ever get an answer on this? did you replace the antenna module? And if you did, by any chance can you tell me approximately what it costs?

Thanks

 

[Lucky6512]

Thank you for this...I have had the same problems. I made an appt at dealership at 7a a week ago and they said the tech didnt come in until later that day, so I had to take my car and go back to work. Took it back today and they are behind.....sick of this

Can you give me an idea of what it cost you? I have the same issue. Out of nowhere, it stopped and Siriux XM told me I need to take the car to Honda.

 

[HowardF]

It seems as if my satellite radio is getting progressively worse on my 2016 touring.

The signal would go out intermittently but now when I turn the car on i get no signal constantly. Has anyone else experienced issues with the satellite radio?

Is there a tsb on this?

We have a 2016 Elite and the XM radio has gone out completely. I have spoken with XM techs and they said it was in the tuner? I took it in to the dealer and had it evaluated but now it has been two weeks and they keep giving me the run around. I have the extended warranty, so I do not know if that is the reason, but it is definitely frustrating. We have XM in both our vehicles and the other XM is working fine, so I know it is not the satellite provider. Did you ever get to the bottom of your issue? Any information I can get will be greatly appreciated. Do you know where the tuner is located?