Honda Pilot - Honda Pilot Forums banner

2012 EX-L Hatch glass release behavior / diagnosis question

3.6K views 7 replies 3 participants last post by  dr bob  
#1 ·
Hi:

I've got a 2012 EX-L with the power rear door lift. I was trying to open the rear hatch glass through what I thought was the right way, but it didn't work :

- Pressed the button on the driver door, but no actuation on the rear glass release ;

- Held the button on the key fob, but no actuation on the rear glass release ;

I then watched a video on youtube that pointed out that there is a button on the outside of the rear lift gate above and to the right of the license plate. I didn't know this button existed (I have an '11 where the hatch opens with the driver door button or the key fob). This button on the outside of the lift gate did work and the rear glass did actuate, release normally.

Two questions:

1. Are the door button and key fobs supposed to operate in the '12 with power lift gate like the '11 without a lift gate?

2. Any advice on best first place to diagnose? I looked at the #20 20A fuse in the underhood accessory fuse box and it still had continuity.

Thanks for your thoughts.
 
#5 ·
After reviewing the owner's manual page 149, it appears that the Driver's Door Hatch Glass Opener Switch is inoperative, nor does the key fob actuate the hatch glass on EX-L and Touring models of the 2012 model year. Seems really weird that the button is installed but is dead on arrival.
 
#6 ·
The button on the driver's door, as well as the button on the fob, only open the power tailgate on cars equipped with the power tailgate. On trim levels without that power tailgate, the buttons release the glass.

From your description, the buttons are working exactly as designed.

Operation of the tailgate is described in my 2013 Owner's Manual starting on page 110. Following that in the manual, starting on page 116, the description says that the glass can be opened from the glass release button on the key fob, the glass release button on the driver's door, or the glass release button on the outside of the hatch. Buried in the text there are a couple red asterisks, pointing to a footnote that says * Not available on all models. The models that it doesn't apply to are the ones that have the power tailgate. There's no doubt that the footnote could have been included in the text, with the critical detail that the buttons on power liftgate cars don't operate the glass. I don't write their manuals. Owners would need a trailer or at least heavy-duty springs for the manuals if I was doing them.

I downloaded a searchable PDF copy of the owners manual from the owner portal on Honda's website. The PDF is indexed, has embedded links plus text search available. It's way more convenient for me. I grabbed a copy and put it on my travel tablet, and used it as a cure for insomnia on some longer plane rides soon after we got the car.
 
  • Like
Reactions: Wickit
#7 ·
In my ‘12 EX-L, with a power tailgate, the button on the driver door does exactly nothing. The silkscreen on the button is the same as on my ‘11 showing rear glass latch release. But when pressed, nothing happens. I guess I just feel like having a dead button is stupid.
 
#8 ·
The activation of the rear release is managed by a control module in the left rear quarter forward of the trailer tow relay area. The connection to the button is via wire that passes out of the door to the floor harness that runs inside the sill rail on the left side. It's rare that the wiring gets damaged there, so the checking might start at the button itself and work your way back.

The power actuator has some interlocks, including the door detected closed and the glass position. If your key fob button opens the power hatch, those interlocks are obviously satisfied.

There's a programmable option that allows the rear hatch to be opened with the doors still locked. Else, all the doors need to be unlocked to allow the power hatch to open.