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Our 2016 Touring model just lost transmission on the highway - shifted to neutral from 75mph, we barely coasted to the side of the road. We bought it used in 2019, and it now has 120k miles. All of our service has been done by local mechanics, and dealership says $7k to replace the transmission. Any tips for how to get relief from Honda America? We still owe $9k on the vehicle, and at this point, wonder if we should just junk it or if it is even worth replacing the transmission for that price.

Help?
Unfortunately, $7k sounds about right. I’d say replace the trans and get it payed off. Luckily Carmax payed for my trans but not everyone is that lucky. Also like others said, you can try to see if anyone at Honda will help but with no records and the higher mileage, I’d doubt to see any help from them. Vehicle should still blue book for over $25k.
 

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What kind/type of tranny is the auto 9 speed? Friend of mine was telling me about CVT type common in some Japanese passenger cars. He just had one fail at 85K miles in a Nissan Altima. He was asking me about my 22 Pilot Sport. I have no idea. I can barely tell it is shifting gears. Looked at a YouTube viddy on CVT trannys. Looks like FM to me.
 

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None of the transmissions in the 3rd generation (2016-2022) Pilots are CVT. Nissan had a very well known problem of failures with their CVT in many models. Not sure what year it was supposedly corrected.
 

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None of the transmissions in the 3rd generation (2016-2022) Pilots are CVT. Nissan had a very well known problem of failures with their CVT in many models. Not sure what year it was supposedly corrected.
In the Pathfinder/QX60 it was “corrected” in 2022—those 2 redesigned vehicles now use the ZF 9HP.
 

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What kind/type of tranny is the auto 9 speed?
The ZF 9HP is mostly a traditional, stepped automatic transmission with a torque converter and planetary gears, but there's a twist. Between speeds 4-5 and 7-8, ZF uses dog clutches instead of friction clutches to save space. Unlike friction clutches, dog clutches can't slip - they're either engaged or not. Because of this, the engine must be turning at exactly the right speed before they are engaged. The dog clutches are released during upshifts and applied during downshifts which results in a bit of a delay and unconventional feel when downshifting from 8th and 5th.
 

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Between speeds 4-5 and 7-8, ZF uses dog clutches instead of friction clutches to save space.
I think I know what you meant, but just for the sake of completeness...both dog clutches are used (engaged) in gears 1, 2, 3, and 4. During the 4-5 upshift, one of the dog clutches disengages, while the other stays engaged...and it stays engaged in gears 5, 6, and 7. Then it disengages during the 7-8 upshift, after which neither dog clutch is engaged. And then, of course, the reverse is true when downshifting...one of them engages during 8-7 and stays engaged downward from there...and the second one engages during 5-4, and stays engaged downward from there. The dog clutches aren't used just during those two shifts.

As a point of interest, this transmission defaults to a 2nd gear start in D mode (at least I think 2019 and later does, or an earlier model after the software update has been applied). You can't even tap it down into 1st gear with the left paddle if you're in D. You have to switch to S mode to get 1st gear. So if you're counting shifts in D mode, you'll feel only 7, and it uses 8 of the 9 gears in D mode. As I recall, the overall drive ratio of 2nd gear in the ZF9 is still shorter than 1st gear in the old H6 auto, so it still launches off the line strongly in D mode. In S mode, starting in actual 1st gear, it'll really take off!

The dog clutches are released during upshifts and applied during downshifts which results in a bit of a delay and unconventional feel when downshifting from 8th and 5th.
Yes, and I think Honda's done a remarkable job here with the shift programming to get all shifts to feel just about the same (I think this was largely what the 2019 recalibration brought to the picture, in addition to the 2nd gear default start noted above). The engine speed necessarily has to flare/blip during the 8-7 and 5-4 downshifts...and Honda's sort of matched that behavior across most of the shift range, so 8-7 and 5-4 don't feel so out of place. And, in practice, it's something that feels odd for the first few drives, and then you get used to it. We have one Honda with the ZF9, and our other two have old school Honda H5 automatics, and it's easy to move back and forth without having to change driving style.

@Jimmy James I agree, the shifts are nearly imperceptibly smooth with this transmission. Intuitively, you'd think that means it's really tearing up its clutches or working its fluid hard, but anecdotal evidence suggests these transmissions are at least as durable as the H6, especially when it comes to torque converter operation...an apparent weak area for the H6.
 

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The ZF 9HP is mostly a traditional, stepped automatic transmission with a torque converter and planetary gears, but there's a twist. Between speeds 4-5 and 7-8, ZF uses dog clutches instead of friction clutches to save space. Unlike friction clutches, dog clutches can't slip - they're either engaged or not. Because of this, the engine must be turning at exactly the right speed before they are engaged. The dog clutches are released during upshifts and applied during downshifts which results in a bit of a delay and unconventional feel when downshifting from 8th and 5th.
Is it normal to hear a clunk like noise on the 4-5 and 7-8 shifts?
 

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Yes because unlike friction clutches, dog clutches are either "on" or "off" - there's no pressure modulation to smooth transitions between engagement and disengagement. Dog clutches need to engage and disengage "instantly" else the teeth will grind like trying to shift a manual without pushing the clutch. Friction clutches, on the other hand, are designed to slip while being engaged. This "snap action" of the dog clutches can sometimes be audible.
 

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Is it normal to hear a clunk like noise on the 4-5 and 7-8 shifts?
You generally shouldn't hear anything during normal driving. Some have reported that having a transmission cooler installed can cause a buzz noise during the 7-8 shift (and maybe during the 4-5 shift too, I don't know). But if you don't have a cooler installed, you shouldn't heard a clunk noise.
 

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Is it normal to hear a clunk like noise on the 4-5 and 7-8 shifts?
I use to hear a clunk pretty often in my 2019 Touring during the 4-5 shift especially. I had a software update done about a year or so ago and now can't remember the last time I heard the clunk. The software update was a TSB and done while the car was still under factory warranty.
 

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You generally shouldn't hear anything during normal driving. Some have reported that having a transmission cooler installed can cause a buzz noise during the 7-8 shift (and maybe during the 4-5 shift too, I don't know). But if you don't have a cooler installed, you shouldn't heard a clunk noise.
I have the transmission cooler on my 2022 Pilot AWD, and confirm I can hear and fill a sight buzzing sensation when the dog clutch engages 8 gear at 44-45 MPH. It is most pronounced when I take my foot off the throttle right at that speed and start coasting (or stay at very light throttle) and the transmission shifts into 8th gear. Initially I thought it was the VCM activating, but it corresponds to an upshift/engine RPM drop. I don't notice the shift or feel/hear the buzz if I accelerate through 45 MPH on up to 55-60 MPH.
 

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I use to hear a clunk pretty often in my 2019 Touring during the 4-5 shift especially. I had a software update done about a year or so ago and now can't remember the last time I heard the clunk. The software update was a TSB and done while the car was still under factory warranty.
I've seen TSB mentioned before, how do I go about finding out if my car is covered by a TSB? goto the dealer or something I can lookup online?
 

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I've seen TSB mentioned before, how do I go about finding out if my car is covered by a TSB? goto the dealer or something I can lookup online?
Go to the top center of any page here and use the SEARCH function with the letters "TSB" You will get a lot of results so to begin with just search the sub-forum. You can also go to the dealers who may look up any TSB's for your car, but remember they are not a recall. They are information to service techs to help fix some unusual or some known problems.. May or may not be covered under warranty. I did a quick search for you and linked the results of one search below. There are 25 pages of information so start reading, LOL

Search for TSB
 

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I was researching for future transmission maintenance of my 2022 Pilot and came across this detailed breakdown of the transmission. Unfortunately, he doesn't spend much time discussing the filter, just a brief moment over the magnet section, but there does look like a metal mesh screen filter. This would probably cost a fortune at the dealer to do if you really wanted it over just the PITA drain and fill on this transmission....why did Honda elect not to use a dipstick like Chrysler did (he mentions the Chrysler version does have it, but not why Honda chose not to.)

 

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but there does look like a metal mesh screen filter.
This is not unprecedented, and may not even be uncommon. I once owned a Cadillac with the Northstar engine and GM's 4T80-E transaxle and a GM powertrain engineer participated on one of the Cadillac forums I followed at the time. When the topic of fluid filtering came up, he described it very similar to what's in the ZF transaxle -- a fine mesh screen that's not designed to be serviced. I couldn't know the efficacy of this myself but, for what it's worth, those 4T80-Es would last a VERY long time, so it doesn't seem like that filtering approach was detrimental to the system.

...why did Honda elect not to use a dipstick like Chrysler did
I don't know for sure, but I'd say Honda's following a general industry trend, especially with transmissions and transaxles, to remove the temptation for users to service them at home. There's the very real risk of the wrong fluid being used (it happens all the time, either by intention or by accident) and these systems seem to be increasingly sensitive to fluid quality and characteristics.

For the keen DIYer, though, this isn't a real impediment, and there are several threads here on how to get it done. Rather than a dipstick to check level, you use the fill hole. It's really not much different in practice -- as you still have to do it when the fluid is in the correct temperature range -- whether you're reading a stick or checking the sump level with the fill hole. One's just easier than the other, and I suspect Honda took the dipstick away so the casual observer would think, "huh, I guess I won't try this myself."
 

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This is not unprecedented, and may not even be uncommon. I once owned a Cadillac with the Northstar engine and GM's 4T80-E transaxle and a GM powertrain engineer participated on one of the Cadillac forums I followed at the time. When the topic of fluid filtering came up, he described it very similar to what's in the ZF transaxle -- a fine mesh screen that's not designed to be serviced. I couldn't know the efficacy of this myself but, for what it's worth, those 4T80-Es would last a VERY long time, so it doesn't seem like that filtering approach was detrimental to the system.



I don't know for sure, but I'd say Honda's following a general industry trend, especially with transmissions and transaxles, to remove the temptation for users to service them at home. There's the very real risk of the wrong fluid being used (it happens all the time, either by intention or by accident) and these systems seem to be increasingly sensitive to fluid quality and characteristics.

For the keen DIYer, though, this isn't a real impediment, and there are several threads here on how to get it done. Rather than a dipstick to check level, you use the fill hole. It's really not much different in practice -- as you still have to do it when the fluid is in the correct temperature range -- whether you're reading a stick or checking the sump level with the fill hole. One's just easier than the other, and I suspect Honda took the dipstick away so the casual observer would think, "huh, I guess I won't try this myself."
Thanks, can you tell if the tube with the orange band next to his right thumb, if that's a metal screen filter, it looks like it is when he angles it, but not sure, if it's not, I'm assuming it just relying on the magnets to catch metal fragments?
 

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I think that entire black plastic housing is the filter assembly, at least the way I'm interpreting it. That clear pipe he pulls off is the secondary feed for the pump or whatever he described.

The large tube with the metal o-ring -- that appears to me to be the main fluid feed either to or from that filter assembly.
 
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