Free Shipping seems to be a new concept after spending a few minutes on your website. That's good! What I don't like is you allow a search of manufacture part numbers but your not publishing them. I live by the part #. I can't take your word that what I'm ordering is a match.CARiD hired me to provide a support and sales assistance here on the forum so, they do care
In case if you have any questions or concerns about the products or your existing orders - feel free to send me a PM and I will gladly help you out!
Ok,Thanks! I totally understand what you're talking about, and I do agree that part numbers are highly important. Actually, all our products do have the manufacturer's part numbers, and they do come up in search.
Your prices looked great, But I had to spend a considerable amount of time verifying my order because your website makes it very difficult to cross reference part numbers. After I was confident and everything verified in my cart. I went to the pay screen and my total cost went up around $50. I had to click order summary to unhide my order. It doesn't cost that much to ship maybe 7lb of stuff (7 items). Deleted my $125 order. I tried.Sure, why not, Thanks!
In case if you need anything for your Honda Pilot - let us know!
Yes, but it's misleading for you to say free shipping on many items on my list, except for one. I delete the one item with the shipping charge and it jumps to the next item that was previously free, when in actuality, nothing is shipped for free. I got down to the last item that could fit in an envelope and you still wanted $15 to ship a $12 item that weighes maybe 4 oz tops. The $12 item is below your competitors price but your 3 times higher on your shipping cost, which is hidden very well in the payment screen.The shipping cost is calculated basing on your zip code which you provide on the order information screen along with the address details. It's calculated using the weight & dimensions of the package, and shipping destination. Sorry to hear that you didn't complete the order, but glad you decided to try CARiD at least.
[*]Shipping cost $63.13