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Here are the updates the dealer did to my audio unit on my Elite: 13-001, 13-024, 15-072
IIRC, TSB 15-072 updates the audio unit software to fix an issue with the headunit hanging and sometimes failing to turn off ( draining the battery). "Campaigns" 13-001 and 13-024 change the firmware in various embedded modules throughout the car, not just the audio unit firmware. TSB 16-008 updates the engine and transmission controllers to mitigate surging and other transmission issues, and TSB 16-025 addresses audio "fading in and out" when listening to FM radio. Does this update the tuner module firmware or the headunit ? There is another TSB to replace tuner modules. :confused:

They all get installed via the USB connection to the audio unit. Every once in a while someone asks if they can just rip out their headunit and install an aftermarket unit, and this is one very good reason not to do that.

My understanding is that the updates are delivered to dealers on USB sticks, or the dealers can download them from Honda and put them on their own USB sticks. Some of the "updates on USB sticks" seem to be listed as service parts that can be purchased by anyone, just to make things even more confusing. But the transmission update requires that the tech verify firmware revision levels of modules, ( MVCI and HDS, whatever those are ) prior to installation and "clear any codes" generated during installation. I don't think anyone can do that without a Honda scan-tool. The trans update also requires "idle-learn" procedure afterwards, and failure to do that according to spec can cause problems. This is what happens when vehicles turn into rolling mainframe computers. Patch after patch after patch.
 

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I had TSB-097 applied yesterday for the audio unit. Just be aware that if you have NAV, it will wipe out your entries. I didn't have any radio presets, but my guess is that those will be wiped out too.
TSB identifiers have the year of release followed by a counter for the TSB within the year, and the count is for TSBs for all vehicles. Most are not for software. Shockingly, vehicles also have mechanical issues from time to time. Is this TSB 16-097 or 17-097? If it's 17-097 they have been very busy these last two months. :eek:
 

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TSB identifiers have the year of release followed by a counter for the TSB within the year, and the count is for TSBs for all vehicles. Most are not for software. Shockingly, vehicles also have mechanical issues from time to time. Is this TSB 16-097 or 17-097? If it's 17-097 they have been very busy these last two months. :eek:

Thanks for the catch. It's TSB 16-097.
 

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Here are the updates the dealer did to my audio unit on my Elite:

13-001, 13-024, 15-072
I actually just took my car in again on 2/16 because the Navigation was freezing, and they applied more updates. They didn't list the updates but here are screenshots from my system showing version numbers: https://goo.gl/photos/3UpKbYF6JGdZySJf7
 

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Can someone post TSB 16-097 in PDF?


Sent from AutoGuide.com Free App


16-097 tsb was done yesterday on my touring.

Pros: Bluetooth now works well, neural audio works now, no ext.framework error messages.

Cons: all the USB auxiliary ports are broken. They all still charge my phone, but none of them will recognize my phone as a USB audio player. I have an iPhone 7, tried 3 different cables. It recognized it every time before the update, after the update... not at all.

It's really unbelievable that Honda can't get the software fixed on this audio unit.


Sent from my iPhone using Tapatalk
 

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Anyone look up recall/tsb 17-009? Just went in for an oil change and Honda dealer said there's a recall for the line warmer on the transmission. I asked for a print out but they won't provide that until I get my truck back tomorrow. I guess it takes some time for the repair.
 

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Honda Extended Warranty DOES NOT cover Software Updates

ok, so can I get the TSB installed for free if I have the Honda extended warranty, Honda Care? I am guessing if I have the warranty with $0 deductable I can just go to the dealer and ask them to check on why my USB drive keeps setting back to beginning and they will apply the TSB? Does this scenario makes sense?
So I found this the hard way that Honda Extended Warranty DOES NOT cover software updates. I took the Pilot, which now has about 54K miles on it, for rear differential fluid and Oil change and asked the service rep to also have the tech look at the issue with audio system where after a restart it looses the track it was playing from the USB drive and start over from the very first song in the root folder.

First the service rep told me this wasn't an issue, then upon my insistence to see if there is a TSB for this issue he finally came back and said they can apply "a" TSB but it is not "guaranteed" to fix this problem as no one else has reported this as an issue so they don't think it to be a problem. Then he added "but your vehicle is out of warranty and applying software upgrade is not covered under the extended warranty".

The cost he quoted for the update "$180" !!!

So naturally I said no and left things as they were.

So take this as a lesson and make sure you get any software updates done BEFORE your Pilot runs out of the 3 year 36K mile warranty.
 

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More Pilot TSBs

These were posted in the ZF thread:

17-009 - Product Update: 2016 Pilot 9-Speed Transmission Warmer
http://techinfo.honda.com/Rjanisis/pubs/SB/AH/A17-009/enu/A17-009.PDF

17-011 - Product Update: 9-Speed Transmission Warmer (Transmission Previously Replaced for Transmission Warmer Leaking)
http://techinfo.honda.com/Rjanisis/pubs/SB/AH/A17-011/enu/A17-011.PDF

17-035 - Warranty Extension: Transmission Chirps During 3-4 Shift, Poor Shift Quality, or Engine Overheats Because of Defective ATF Warmer
http://techinfo.honda.com/Rjanisis/pubs/SB/AH/A17-035/enu/A17-035.PDF

I went through all the "16" and "17" TSB URLs to find any others that relate to the Pilot and found these. Some may have already been posted but just wanted to be sure:

16-013 - High Pressure Fuel Pump Chirps
http://techinfo.honda.com/Rjanisis/pubs/SB/AH/A16-013/enu/A16-013.PDF

16-021 - Product Update: Roof Molding
http://techinfo.honda.com/Rjanisis/pubs/SB/AH/A16-021/enu/A16-021.PDF

16-025 - Audio Unit Volume Fluctuates
http://techinfo.honda.com/Rjanisis/pubs/SB/AH/A16-025/enu/A16-025.PDF

16-054 - Timing Belt Chirps
http://techinfo.honda.com/Rjanisis/pubs/SB/AH/A16-054/enu/A16-054.PDF

16-071 - Window Glass Moves Slowly
http://techinfo.honda.com/Rjanisis/pubs/SB/AH/A16-071/enu/A16-071.PDF

16-076 - LKAS Does Not Keep Vehicle in Detected Lane
http://techinfo.honda.com/Rjanisis/pubs/SB/AH/A16-076/enu/A16-076.PDF

16-087 - Transmission End Cover Leaks (9-Speed A/T)
http://techinfo.honda.com/Rjanisis/pubs/SB/AH/A16-087/enu/A16-087.PDF

17-014 - 2016–17 Pilot: Judder from the Torque Converter Lock-Up Clutch
http://techinfo.honda.com/Rjanisis/pubs/SB/AH/A17-014/enu/A17-014.PDF

17-015 - 2016–17 Pilot: Judder from the Torque Converter Lock-Up Clutch After Software Update
http://techinfo.honda.com/Rjanisis/pubs/SB/AH/A17-015/enu/A17-015.PDF

17-021 - Safety and Emissions Recall: 2016 Pilot Fuel Tank
http://techinfo.honda.com/Rjanisis/pubs/SB/AH/A17-021/enu/A17-021.PDF

17-036 - MIL Comes On with DTC P0430 (Front Bank Catalyst System Efficiency Below Threshold [Bank 2])
http://techinfo.honda.com/Rjanisis/pubs/SB/AH/A17-036/enu/A17-036.PDF
 

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looks like i need to get 16-013 - High Pressure Fuel Pump Chirps
i only have 14000 miles, so its under warranty im assuming. do i just bring the car in or do i need to make an appointment
 

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I had this recently completed and took a trip from Baltimore to Columbus Ohio where we drove 80+ mph in the mountains with no more hood shake.


I’m going to get this service done on Tuesday. It’s about the only issue with the Pilot that drives me nuts. It has slowly but surely gotten progressively worse over the years. If this fixes it once and for all Ill be a happy camper.
 

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I printed the TSB for the hood out and will take it with me for Smoky's service work on Saturday.
 

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Got the hood TSB done today. They told me that all my clips were OK and applied the 3m adhesive anyway. I will report later on when traffic dies down and I can open up the throttle. I hope this is It.
Update: Finally! Hood is awesome at up to 105mph into a strong headwind... Vibrates a tad still due to it being aluminum but rock solid compared to before. I checked out the 3m sealant on Amazon to verify cure times and it's 45 min. A few people posted reviews that it fixed the hood flapping issues on their '08 MDXs. Guess this isn't Honda' s first rodeo with Alu hoods.
 

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I was told that mine had no flexing. They took Smoky out onto I-81 with me and had both a strong headwind and traffic. There was none noticeable. So, I'm good.
 

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I have an A1 "oil change" appointment with the local dealership in about 2 weeks. My wife is the daily driver of our 16 Pilot EX-L, and she noticed that the radio presets are vanishing on occasion from the bottom of the unit. They're blank. When she starts up the car later, it'll show the presets. It's inconsistent, and I know that's hard to troubleshoot.

I asked the service writer to check for any software updates for the head unit. I'm also going to have them check out the hood flutter TSB mentioned above since I do see it on the rare occasions I drive her car. Where can I get a list of 2016 TSB's applicable to the EX-L we have so I can make sure there's nothing else I'm missing? Maybe a VIN input search?

I'm a big Subaru guy... Subaru's website has a TSB search tool I've used in the past. I'm sure Honda has something like this, would someone mind linking me?

Thank you!
 
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