copperpoppy - Thanks
Thanks for the kind words. I have worked hard at being professional in this situation and am not sure that I have succeeded. I am generally too nice for too long, then the line is crossed and I go overboard the other way. I am on the line. The most difficult thing to understand is the seeming lack of interest in my feelings by my dealer. I would have included Honda, but since I did receive a call today from the district representative (after writing and faxing an emotional letter yesterday to the dealer and to Honda cust. ser.), I will wait to pass judgement. In a new thread posted today, I passed on the fact that my dist. rep. was not aware of the door gasket noise and offered the opportunity for all to send a message. As to how to help? I am not sure. I will be seeking all possible information on how far I can go in making my story available to those interested. I wish I new more about my rights and the corresponding legal issues. If I had been a problem customer in previous purchases (all five), I could better understand. I feel foolish more that anything else. I understand that in some dealers, there is a policy of not losing on any vehicle. How shortsighted this is when you consider the value of past and future business. I am learning. BP