I'm trying to get my Pilot serviced for recalls and popping noises from the speakers (getting worse every day, now sounds like hail hitting the windshield). It's a 2020 with less than 1500 miles so that's already not great. Twice I scheduled service at Paul Miller Honda in West Caldwell (NJ), teliing them I need a Pilot loaner because I have 3 kids and need the third row (I traded in the CRV for that reason). Twice I was told no problem. Each time I take out all the baby / car seats and protectors, drive to the dealership, then get told the Pilot loaner isn't available. Drive back, put everything back, all in all 2 hours of my time wasted each time. Get your act together Paul Miller!