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right rear strut

Brought my 2004 Pilot with 7000 miles in to dealer this morning for oil change and tire rotation. I also asked to check into the "rattle from right rear." The rattle started about a month ago but has been getting worse. Anyway they just called and told me the right rear strut needs to be replaced and of course it is not in stock and has to be ordered.
 
Mine is getting fixed next week for the same problem. They are replacing the shocks along with Brake shim addition. I have problem with my passenger side window which rattles when it is half way down. The Lead tech agreed to change the controller.
 
Alrighty then!
Here is what was told to me, and I inpected the fix for the rubbing/scrunching noise in the rear when the Pilot suspension travels upward.

They replaced the driver rear shock, but that was not it. The discovery, by use of chassis ears, was the rubber boot, that sits on the end of a stationary shaft housed inside the coil spring. This shaft is not a strut, nor does it travel at all. It is hard mounted to the body/frame, and it is designed to allow the rubber boot at the botton to insert into the swingarm cup below, which is to keep the shock and suspension from bottoming out. This Rubber boot is about 4 inches in length and hollow inside to allow it to flatten out a bit under load. This is what is causing the sound as it rubs against and inside the metal cup. They applied Dow-Corning silicone treatment to it, due to it being dried out, and they suspect that it was not treated properly at the factory. I imagine you could even fix this issue by applying some grease to it where it hits the inside of the cup in the swingarm, although I would go with the silicone first. The sound is completely gone, and they could not find any other component that was making a noise.

Hope this helps you guys out.
 
I get this left rear when going over the speed bumps slowly. Going to have the dealer check it out when I go in for first service. Annoying to say the least, but can deal with it for now. Appreciate the info!
 
Ahhnuld, thanks for posting! I just got my Pilot back after they replaced the dampener (or is it damper?) and my squeak/creak from the rear when I go over bumps is still there. Even after test driving with the tech, he said some noises were "normal" and that they would need to hook me up to the "chassis ears" to see what they could find - otherwise I am SOL. They also asked that I load the Pilot up with as much weight as possible to see if the noise became louder. I know this scrunching noise is not normal, nor was it there when I drove the Pilot home. I drove a new Pilot on the lot today, and it did not make this sound. About the silicone they used for you -- the tech told me that they won't lubricate anything because "it would be a temporary fix for something possibly more serious." He wouldn't expand, but I'm wondering what thoughts you or anyone else may have on this. I just want the squeak gone! Thanks!
 
Hey Kimbo,
I got up under the vehicle with the advisor when he showed me what was causing the noise, which sounds exactly like rubber rubbing against metal.
If you want to try this yourself, I would suggest going to any Honda motorcycle dealer, or even the car dealer may have this. Buy a can of Honda brand silicon lubricant, it comes in a green and black can. Get up under your Pilot, and coat the rubber bumpers that sit at the bottom on the inside of the coil springs. I will bet your sound goes away.
At any rate, I would not be too concerned about "something serious" being wrong. I am confident we found the cause, and it is due to nothing more than dry rubber rubbing the inside of the cup that is part of the lower suspension arm attached to the axle.
 
Had our Pilot for a month now. I expected the extra road noise from a Honda. What I don't care for is the "thump" that I hear when going over bumps. I hear the bumps much more than I feel them. From these posts, looks like there may be a couple of things to investigate.
 
southtex said:
Had our Pilot for a month now. I expected the extra road noise from a Honda. What I don't care for is the "thump" that I hear when going over bumps. I hear the bumps much more than I feel them. From these posts, looks like there may be a couple of things to investigate.
Agreed. I guess its pretty minor, but with only about 1500 miles I just dont think the suspension should be squeaking and thumping so much. Just seem to be little things about the PIlot that keep turning up or things I keep finding that are just annoying. These things built in Korea or something by 10 year olds? Finally ran into the third row passenger side rivot deal, its way lower so the belt doesnt retract nicely. Oh well. :)
 
Well, you were absolutely right, Ahhnuld! I just got back from the shop where a different, more helpful tech did exactly what you described (I brought a printout of your posts with me). Tech said it was dry as a bone under there, so he greased the rubber boots, and lo and behold - no more squeaks on the way home!!! Just in case anybody else is wondering, this is not the "clunking" noise that others describe coming from the suspension - this is definitely a muffled squeak or creak when going over bumps. The clunk is probably the shock - which the tech told me I may need to replace also (a very common Pilot problem). I'm not going to worry about it for now - just enjoying my squeak-free ride! :cool:
 
Okay, so the noise we are hearing sounds like the "hoo, hoo" of an owl when going over bumps. Does this sound anything like what you were hearing?
 
I wouldn't describe the noise I heard as owl-like. It wasn't a high-pitched noise, but more of a muffled rubber-on-metal scrunching or squeaking. When I had the Pilot weighed down with people and gear, I could actually hear this noise when I jumped on the rear bumper. As I write this, there is actually an owl hooting outside - weird! No, the noise is more like the sound of a duck trying to quack with it's mouth taped closed!!:D
 
Hey all!

I finally have a sound I thought of to compare what Kimbo and I experienced.

Ever walk on a linoleum floor with wet running shoes or rubber-soled shoes? It's the rubber squeak that occurs when the rubber wants to adhere to the surface, but is forcibly moved.
 
Just wanted to relate my situation. My wife dropped the Pilot off this morning for a scheduled service, along with the tranny recall work and had requested to have a technician go for a testdrive in it, going over speed bumps at low speeds to see if they can hear a low grinding noise coming from the front driver side shocks.

They called me to notified me that the front struts need to be replaced, so I'm just waiting for it to come in.

[Addendum/Update posted on June 2nd]:
Just wanted to report that I had my front struts replaced today under warranty...thank goodness.

I had gone for a testdrive with a technician before and as soon as he heard the low grinding noise coming from the front left shocks when we went over a speedbump slowly, he said right away that it's the struts and it needs to be replaced.

The shock fluid was slowly leaking in the front left and the front right, they told me, was starting to leak as well.

However, I got a pleasant surprise when I found that they replaced both struts in the front. I guess it's the standard practice. Anyway, no more noise when going over speedbumps or slight bumps.
 
tim.s said:
Okay, so the noise we are hearing sounds like the "hoo, hoo" of an owl when going over bumps. Does this sound anything like what you were hearing?
I took it in for this noise. They found a broken hanger on the exhaust pipe and blamed that at first. I picked it up and drove away - sound still there. So I turned around and went back.

I got one of the techs to ride in the trunk to listen for the noise. They took it back the next day for more diagnosis and finally agreed to change the right rear strut.

The struts been replaced and the noise is gone. I suspose it might be back in another 30k miles, but that is what the extended warranty is for. Right?
 
I just brought in my Pilot for strut noise as well.. I'm hearing noise out of the front and rear struts.. But when I just got off the phone with the service guy he said that the tech only hears noise coming from the front struts and NOT the back.. Which is weird because I told them that I hear more noise from the back..

Would any of you take it into another dealership?? OR insist that they check again??
 
jrwear25 said:
I just brought in my Pilot for strut noise as well.. I'm hearing noise out of the front and rear struts.. But when I just got off the phone with the service guy he said that the tech only hears noise coming from the front struts and NOT the back.. Which is weird because I told them that I hear more noise from the back..

Would any of you take it into another dealership?? OR insist that they check again??
I get the same at times. It is so random that is is nearly impossible to have a tech hear it. I mean what is an owner supposed to do? I will hear some noise once or twice a month and then the dealerships never do. You can't leave it with them for a month either. Frustrating, but I see their side too. Still have to get the brake deal, so annoying to hear it clunk when I change directions. I just forget about it when I am in town.
 
I talked to my service advisor about not wasting either of our time and having them possibly check again.. He said to have one of the technicians to go on a drive with me so I can demonstrate the noise that I hear, going over a speed bump or dip..

With me, I'm not hearing the creaking noise once or twice a month, I'm hearing it almost everytime I take the car out.. Very annoying..

It's funny.. Since I purchased the Pilot I've only had my wife and son in the car.. But when I had two more passengers in the Pilot, that's when the creaking started..

I'm taking the Pilot back on Friday for the road test and I have my Pilot scheduled to replace the front struts on Wednesday.. Hopefully I'll be having the rear ones fixed too.. I'll keep you guys posted!!
 
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