Speakers popping/crackling noise

50436 Views 47 Replies 28 Participants Last post by Allam18, Sep 22, 2021

jw454

Discussion Starter · Dec 7, 2017

Hi friends,
I am experiencing a popping/crackle noise coming from my speakers. Some days it happens about every 15 mins and other days it won't happen at all. It doesn't make a difference if I hit bumps in the road, if the music is loud or not and the popping noise is sometimes loud and sometimes soft.

I noticed it starting happening after they had to fix my rear entertainment system. I was not getting video only audio. Honda dealer said it was not connected and they had to go behind the dash to connect.

I took it to the dealer yesterday (12/6/17) and they said they corrected the Neural under Sound settings... Per the dealer they waited to hear the popping noise and did not hear it.

2 hours later I was in the car line to pick up my son and then... POP.... Dang it I said... So when I got home I called the dealer and made another appointment to have it looked at.

Anyone else have this problem with there 2017 honda pilot? If so what was your solution?
Happy Holidays
Jodee

1 - 20 of 48 Posts

CHoorel

· #2 · Dec 8, 2017

I’ve had the crackIng/popping in my 2016 touring, only way to fix it is to leave off the Neural setting. Sounds like you have a physical speaker problem if neural is already off.

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Reactions: 1

JonBaker00

· #3 · Dec 8, 2017

I seem to recall someone else having this issue and the problem was an issue with the Acoustic Noise Cancelation.

Reactions: 1

jw454

Discussion Starter · #4 · Dec 12, 2017

Update: I tried the Acoustic Noise Cancelation and unfortunately it didn't work. Thank you all for your suggestions.

Ak3usm

· #5 · Dec 12, 2017

There is a previous post about this. I am sorry I don't know how to link it. The problem links back to something with the air compressor. If your able to find the other thread it tells u exact part numbers for it. I have talked to my dealer about it but they "couldn't" replicate it and since it's got almost 50k miles it's outta warranty for such things. It's very annoying but I've learned to ignore it.

jw454

Discussion Starter · #6 · Dec 14, 2017

Thank you! I have an appointment today. I will mention it.

Ak3usm said:
There is a previous post about this. I am sorry I don't know how to link it. The problem links back to something with the air compressor. If your able to find the other thread it tells u exact part numbers for it. I have talked to my dealer about it but they "couldn't" replicate it and since it's got almost 50k miles it's outta warranty for such things. It's very annoying but I've learned to ignore it.

Brianmccarthy33

· #7 · Mar 6, 2018

There is another thread “Random Electrical Snapping/Cracking Sound - Elite”. I have the same issue on my 2017 Touring.

tarcelay1986

· #8 · Mar 15, 2018

can you explain how do I leave off the neutral setting?

thanks

axlepilot

· #9 · Mar 15, 2018

Brianmccarthy33 said:
There is another thread “Random Electrical Snapping/Cracking Sound - Elite”. I have the same issue on my 2017 Touring.

What ia the manufacturing date of your 2017 touring? Got the touring too aug mfg date. But so far didnt hear it.

CHoorel

· #10 · Mar 16, 2018

tarcelay1986 said:
can you explain how do I leave off the neutral setting?

thanks

I can’t tell you exactly where it is since I’m not looking at it, but it’s under the sound settings where you would find bass, treble, etc.

Also, we just had a tsb 16-097 done that fixed a “helicopter noise” which seemed to fix our problem. We lost all of our presets and sound settings but that’s no big deal.

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Iaschneider5

· #11 · Mar 17, 2018

I just picked my 18 EXL and experienced the speakers cracking/ popping and the radio cut out a few times!

Emilitico

· #12 · Aug 10, 2019

I have a 2016 Pilot Touring that is giving me a perplexing problem. After having the audio system turned on for a few minutes (regardless of whether the car engine is on or off), I start hearing static noise - faintly at first, then it builds louder and louder until it overcomes whatever I was listening to. It happens whether I am listing to radio, iPod, Bluetooth, or phone. Doesn't matter whether I am listening to music, podcast, or audiobook. The static is in front and rear, left and right. It gets so loud that finally there is no way to hear anything else.
Now here's the weirdest part: The only thing NOT affected is the navigation system "voice" - so if I'm going somewhere using the navigation GPS system, the voice that comes on to tell me to turn or go straight is not affected by the static - I can hear "her" voice perfectly fine coming through the "center channel" speaker.
I have tried turning off the A/C, but doesn't affect the static problem.
But why is the Nav system the only thing not having the problem? I am wondering if the Nav system has a different amplifier.

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Anne

· #13 · Aug 24, 2019

My 2017 Touring has the same issue. It is definitely not the radio. I turned it off and still heard it. But when I turn off the Heat/AC, the noise stops completely goes away. Interesting post about the air compressor. I need to look into it.

th155487

· #14 · Oct 17, 2019

jw454 said:
Hi friends,
I am experiencing a popping/crackle noise coming from my speakers. Some days it happens about every 15 mins and other days it won't happen at all. It doesn't make a difference if I hit bumps in the road, if the music is loud or not and the popping noise is sometimes loud and sometimes soft.

I noticed it starting happening after they had to fix my rear entertainment system. I was not getting video only audio. Honda dealer said it was not connected and they had to go behind the dash to connect.

I took it to the dealer yesterday (12/6/17) and they said they corrected the Neural under Sound settings... Per the dealer they waited to hear the popping noise and did not hear it.

2 hours later I was in the car line to pick up my son and then... POP.... Dang it I said... So when I got home I called the dealer and made another appointment to have it looked at.

Anyone else have this problem with there 2017 honda pilot? If so what was your solution?
Happy Holidays
Jodee

Had a 2016 Touring model that has done it since new. I never did anything about it. It did not seem to affect anything and I guess I just got used to it.

odayflor

· #15 · Aug 18, 2020

Just took our 2020 pilot EX to the dealer this morning. Bought in 3/2020 and has 3000 miles on it. Speakers starting crackling and popping a few weeks ago, and just the other day we got the recall notices for dash module and rear camera failures and reprogramming.....After just over an hour at the dealer, the advisor offered my wife a loaner car, and sent her home. Told her after recreating the popping, there is a sleugh of things they must do to try to fix.....I am guessing Honda, and the dealers/techs are very aware of this problem by now, as it seems to have become very wide spread, and well known. Also pretty sure it is happening on all trims except for LX, and not just touring and Elite.

kslu_wa

· #16 · Aug 19, 2020

My 2019 Touring AWD developed this issue around 6000 miles. I waited till April-May of this year till Honda developed a fix. I took to the dealership for the reroute which was done at no cost. I put more than 6000 miles since then and the issue has not returned. The car has about 19800 miles at this point.

Tnoble

· #17 · Sep 8, 2020

odayflor said:
Just took our 2020 pilot EX to the dealer this morning. Bought in 3/2020 and has 3000 miles on it. Speakers starting crackling and popping a few weeks ago, and just the other day we got the recall notices for dash module and rear camera failures and reprogramming.....After just over an hour at the dealer, the advisor offered my wife a loaner car, and sent her home. Told her after recreating the popping, there is a sleugh of things they must do to try to fix.....I am guessing Honda, and the dealers/techs are very aware of this problem by now, as it seems to have become very wide spread, and well known. Also pretty sure it is happening on all trims except for LX, and not just touring and Elite.

Were you able to get the problem fixed? I have the same problem. Do you know what the dealer did to fix it?

Tnoble

· #18 · Sep 8, 2020

kslu_wa said:
My 2019 Touring AWD developed this issue around 6000 miles. I waited till April-May of this year till Honda developed a fix. I took to the dealership for the reroute which was done at no cost. I put more than 6000 miles since then and the issue has not returned. The car has about 19800 miles at this point.

Were you able to get the problem fixed? I have the same problem. Do you know what the dealer did to fix it, or what I should say to them? Thanks!!

ys1219

· #19 · Sep 8, 2020

Tnoble said:
Were you able to get the problem fixed? I have the same problem. Do you know what the dealer did to fix it, or what I should say to them? Thanks!!

Take the car to the dealer. There's been 2 recalls for this issue. If those don't fix it, then they'll have to fix the wiring harness on your car. I doubt they will, but if your dealer asks for money do do this, just leave and go to a different dealer.

kslu_wa

· #20 · Sep 16, 2020

Tnoble said:
Were you able to get the problem fixed? I have the same problem. Do you know what the dealer did to fix it, or what I should say to them? Thanks!!

The dealer did a reroute. There is a Honda bulletin that addresses the issue. It's quite a few hours, so expect to leave a car for a day or two. They tested my car overnight: the tech advisor took it home and drove it cold back to the dealership. The fix worked and is still working

I am enjoying my sound system.

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