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A few of you might have noticed that I haven't been around in about the past week, and that my emails have been erratic, so I thought I'd share with you what I've been up to. After all, you guys are a part of my day 
So my wife and I went on a small vacation on Friday through Monday to Hershey PA, and visited the Strasburg railroad and Amish country. Nice little vacation. What I didn't know is that on Friday our UPS computer went down and did a physical memory dump . Our resident computer repair company came out, replaced the motherboard, and had it up and running, just long enough for him to pack up and leave. He came back the next day (Monday), and tried replacing every part in the machine, but nothing. He had to take it back into the shop in Rochester to do a complete recover and reload. :3:
In the meantime, I walked in on Tuesday, and we were backed up approximately 85 orders , with about half as many angry customers wondering where their orders are. Shawn and I shipped as much as we could manually with an old book and making up paper labels, emailing tracking numbers manually, but that really cut our shipping efficiency. We were here until around 10PM on Tuesday night catching up, and Wednesday afternoon, our computers came back up. In the meantime, 2 days of tracking were lost, so I'm still trying to scramble to locate a few tracking numbers for orders that shipped.
So to those of you who have experienced problems with Hondacuraworld in shipping and response times this past week, I offer my apologies. All I've been able to do is try to keep my wits about me and bang out orders as fast as I can.
Moral of the story: Vacation is just a postponement
So my wife and I went on a small vacation on Friday through Monday to Hershey PA, and visited the Strasburg railroad and Amish country. Nice little vacation. What I didn't know is that on Friday our UPS computer went down and did a physical memory dump
. Our resident computer repair company came out, replaced the motherboard, and had it up and running, just long enough for him to pack up and leave. He came back the next day (Monday), and tried replacing every part in the machine, but nothing. He had to take it back into the shop in Rochester to do a complete recover and reload. :3:In the meantime, I walked in on Tuesday, and we were backed up approximately 85 orders
, with about half as many angry customers wondering where their orders are. Shawn and I shipped as much as we could manually with an old book and making up paper labels, emailing tracking numbers manually, but that really cut our shipping efficiency. We were here until around 10PM on Tuesday night catching up, and Wednesday afternoon, our computers came back up. In the meantime, 2 days of tracking were lost, so I'm still trying to scramble to locate a few tracking numbers for orders that shipped.So to those of you who have experienced problems with Hondacuraworld in shipping and response times this past week, I offer my apologies. All I've been able to do is try to keep my wits about me and bang out orders as fast as I can.
Moral of the story: Vacation is just a postponement
