Took delivery of my 04 Sandstone EX from Huggins in Ft Worth today! All was fine with one exception that I unfortunately didn't notice until I was 1/2way back. There was a hairline crack about fingernail width on the windshield. I thought I had the bad luck to catch a rock in town, but when I stopped in Waco and examined it I could catch it with my nail on the inside, but not the outside. It probably happenned at the factory and perhaps highway driving opened it up. I'll call tomorrow and see what they can do about it. It's the kind of thing those windshield repair guys can fix on the outside, I assume they can do the same on the inside.
The other thing I just remembered is to ask what happens to my non-refundable deposit they put on my card. It was not credited to the sale and I think my card was already charged (haven't seen a statement yet) so that's one more thing to ask about.
Over the phone Rosana had explained that normally they only take deposits on ordered cars (not in stock ones) and the one I wanted actually came in before I did so but she agreed to hold it. The mileage was just 9 miles so they hadn't let others drive it. There were no surpises or hidden charges. And my trade in was in the range they had discussed sight unseen over the phone, and higher than CarMax's. Got the sales pitch for the extended warrantee and LoJack but was not pushed when I firmly said no.
I actually dealt with Brenda, who handles internet sales with Rosana. She was just fine to work with, though there were a couple things she didn't explain about the car correctly. Most notably she described the VTM-4 lock as being the only on/off control for VTM-4. I told her I thought VTM-4 would still enable when needed and she said no, but then kind of hedged when I quizzed her more. I always listen and watch as the salesperson shows me the car as I usually learn something new but never rely on it fully.
So all in all a very good experience assuming the deposit is returned or never was charged, and the windshield crack is repaired.
Thanks again, arunpilot, for pointing me to Huggins and I hope your experience is good as well.