We took the headrests out because we had to use them to carry visitors around town. When it was time to put these back, I found that the storage compartment wouldn't open, despite repeated attempts to "push" and "pull" on the latch. We had to force it open, and off came the plastic squares that cover the hooks on the bottom of the rear door plastic panel. We'll have it fixed when we bring it to the dealer for the 7k servicing, along with a loose plastic panel on the bottom of the driver seat. One of those annoying "cheap" parts?