Any idea what fix this might entail?
Yes, on Auto and some other settings. If you want heat heat to come out of the top vent in the rear console, select a Mode that has an arrow pointing at the little dude's face.Ahhh I see then. It's just the way they designed it then. So only heat comes out of the bottom and A/C comes out of the top it seems. I can live with it lol, it's just not ducted to both come out of the top or bottom at the same time the way I understand it?