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i have had my 2019 pilot touring for 11 months. i stumbled upon the forum last night as i am looking for answers to this terrible problem. I have experienced all of the same that i have been reading about. The car is officially in the shop again today. I have my videos and the related links to this forums that my wife dropped off this am. The million dollar question has anything worked for anyone? I can not deal with this situation as it it like a spike in my brain while i am driving let alone the safety implications for my family. Finally i also came across a law firm that has established a class action law suites i considering joining. I will gratefully appreciate any thoughts and hopefully a fix!!!
 

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I purchased 2019 Elite in Oct 2018 and had the same noise from audio system for sometime very rarely. But in the last few months it started to bother me and took to the dealer. They couldn't reproduce the noise as it is very intermittent. Took to the dealer again last week and test drove with a technician and we were able to reproduce and got a loaner. It turns out be a known wiring harness issue as per dealer. They placed order for a new harness and was informed that it is on backorder as they redesigned harness to fix these issues. Since they probably opened the dash, the noise is there constantly now.

Can you send details of the class action lawsuit?
 

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i have had my 2019 pilot touring for 11 months. i stumbled upon the forum last night as i am looking for answers to this terrible problem. I have experienced all of the same that i have been reading about. The car is officially in the shop again today. I have my videos and the related links to this forums that my wife dropped off this am. The million dollar question has anything worked for anyone? I can not deal with this situation as it it like a spike in my brain while i am driving let alone the safety implications for my family. Finally i also came across a law firm that has established a class action law suites i considering joining. I will gratefully appreciate any thoughts and hopefully a fix!!!
Hi, I had the cracking/popping noise issue all of a sudden at around 1K miles on my 2019 Touring. It was a repetitive pattern of three cracking noises from the left, center and right speakers. I took it to the dealer, they had the car for 3 days. They had to contact Honda engineering to resolve the problem. They ended up rerouting some wires and changed MOST bus connectors. The fix appeared to work for a few months until I took the car back to the dealer for a recall repair. This time they had to pull the head unit out for some reason. Since then I had started hearing random crackling noise. Sometimes it would happen at highway speed, sometimes when I shift from P to R/D or vice versa, sometimes when I changed something on the main display unit. I took the car back to the dealer again today. They reproduced the issue and replaced a bunch of MOST connectors and changed some straight connectors with 90 degree type. We shall see how this round of repair holds up over time. It seems to be a known issue that Honda must be aware of by now. I think the root cause is the type of connectors they use. Sometimes there is excessive bend on these connectors and as such the connections are not secure. So, they can pick up noise from other parts of the vehicle system. Sometimes these connectors may get damaged when the multimedia units are removed for other reasons such as firmware updates etc. If the latest fixes don't work, then they will have to change the entire harness. I think Pilot is an overall good car. It seems they may have cut corners on some of these connectors and harnesses. A lot of data is traveling on the MOST bus wires (optical cable) in a pretty tight space. So, interference is bound to happen. My suggestion is to be patient and work with your dealer to resolve this. It may take some time but there is a solution to this per tech bulletin from Honda. They may just implement it in steps. Don't lose hope.
 

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i have had my 2019 pilot touring for 11 months. i stumbled upon the forum last night as i am looking for answers to this terrible problem. I have experienced all of the same that i have been reading about. The car is officially in the shop again today. I have my videos and the related links to this forums that my wife dropped off this am. The million dollar question has anything worked for anyone? I can not deal with this situation as it it like a spike in my brain while i am driving let alone the safety implications for my family. Finally i also came across a law firm that has established a class action law suites i considering joining. I will gratefully appreciate any thoughts and hopefully a fix!!!
 

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i have had my 2019 pilot touring for 11 months. i stumbled upon the forum last night as i am looking for answers to this terrible problem. I have experienced all of the same that i have been reading about. The car is officially in the shop again today. I have my videos and the related links to this forums that my wife dropped off this am. The million dollar question has anything worked for anyone? I can not deal with this situation as it it like a spike in my brain while i am driving let alone the safety implications for my family. Finally i also came across a law firm that has established a class action law suites i considering joining. I will gratefully appreciate any thoughts and hopefully a fix!!!
I found that if you take your fist and hit the dash between the screen and the center speaker it goes away. Of course this is a temporary fix. Iol
 

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Have you had any updates done? As someone who has fixed hundreds of these, your issue is most likely the connections at the back of the infotainment unit.
 

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Have you had any updates done? As someone who has fixed hundreds of these, your issue is most likely the connections at the back of the infotainment unit.eplace
Yes, I had the wire harness replace about 3 months ago. It came back worse than before. Got an appointment in a month to bring it back in.
 
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