I got my Pilot less than three months ago with less than 800 miles. The radio started to have popping and cracking sounds about a month ago. It gets worse over time and this week "radio unavailable" and "network connection lost" shows on the radio display and the system tries to reboot itself from time to time. This morning while I was on highway, the radio and the dash screens both went black after rebooting several times. What a fun experience driving on the highway with no speedometer reading! The screens do not came back after restarting the car. So backup camera is out of the picture as well.
After a quick google search, I found there is a class action lawsuit against Honda on 2019 Pilots
. There is another post here recently about the same issue on the 2020 model
as well. From the experiences of many other people
, this is likely not something Honda knows how to fix yet and that's why their repairs drag for several months. The engine wiring harness fix on the MOST bus connector that people were referencing came out on Honda's Service news article March 2019
, but many still suffer from this issue after many repairs. A open-heart bypass surgery is the least thing I want on my new car until I found some people also had the interior and roof of their Pilot taken to pieces by their dealership
, and still cannot fix this problem.
Are there anyone got this issue actually FIXED (meaning working properly for over a couple of month)? I scheduled to bring my car back to the dealership tomorrow morning but not optimistic about this at all. I will report back after I get some feedback from the dealership (in greater Seattle area).
Maybe it is time to consider talking to a lemon attorney to get prepared for the worst. Does anybody here knows if the class action lawsuit for 2019 pilot include owners of 2020 Pilot as well?