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I have a 2011 pilot white diamond pearl...paint peeling off roof top. Was told by Honda customer service they couldn't do anything to help due to my VIN number not being recalled as part of faulty paint even though alot of them were. I had to pay to have it painted abs and they refuse to reimburse anything. Horrible customer service 😑 Any suggestions?
 

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2020 Honda Passport Touring AWD Metallic Steel
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You could appeal to the higher ups. This might help.

Keep in mind though that how the car was cared for will play a part in your appeal. If you garaged the vehicle every night, kept the body clean and cared for it can help in an appeal. Paint on vehicles, just like paint on a house will fade and peel if it is constantly exposed to the sun and elements.

Others that have experienced this may be able to offer suggestions. Sorry for your issue.
 
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