Honda Pilot - Honda Pilot Forums banner

1 - 10 of 10 Posts

·
Registered
Joined
·
5 Posts
Discussion Starter #1
I have a 2011 Pilot with approximately 153k miles. I recently had the front struts replaced and in week or so I started to hear a "boing" noise coming from the front. I took it back to the shop and they replaced the struts with a different brand. The noise went away for about a month and then came back. Took the car in again and they put KYB struts on and the very next day the "boing" noise came back. It doesn't make the noise while I'm driving. It only seems to do it once the car has been sitting and then I turn the wheel for the first time....like pulling out of a parking spot or my driveway.

So frustrating - any suggestions?
 

·
Registered
Joined
·
1,889 Posts
did you get a wheel alignment afterwards ?
 

·
Registered
Joined
·
1,621 Posts
When they re-assembled the struts, did they replace the spring dampers/insulators?
Like this part
Did they replace strut mounts too?
 

·
Registered
Joined
·
1,621 Posts
That means you have been given quick-struts, i.e. the strut-spring assemblies. If they are poor quality, then they could be doing all sorts of noises.
 

·
Registered
Joined
·
5 Posts
Discussion Starter #8
We believe we found the issue. Our mechanic said there is a TSB regarding this issue. Something about they way they have to be installed. I'll update once I get it back to the shop.
 

·
Registered
Joined
·
5 Posts
Discussion Starter #9
Could you upload a video/audio of the sound?
Well, we thought we fixed the issue. Turns out the springs were a different size. Put on the correct size and worked perfectly. That was about 4 weeks ago. Unfortunately, the boing noise came back today. Back to the shop. Our mechanic has worked on numerous Pilots and they've never had this issue. So frustrating.
 

·
Registered
Joined
·
57 Posts
Not sure. He said the struts are "pre-loaded"...not sure what that includes
Generally the "quick-strut" replacements come ready to install with all new components to take out the guess work over which component can be reused. Spring size being different for a quality "loaded"strut then needing to replace the spring is unusual. Keep us posted on the resolution.
 
1 - 10 of 10 Posts
Top