Honda Pilot - Honda Pilot Forums banner

1 - 3 of 3 Posts

·
Registered
Joined
·
59 Posts
Discussion Starter #1
Havasu Blue #953 had a problem. After only 21000 miles, at that! Seems the grommet for the anchoring hole, in the passenger-side floor mat, came out of the mat. So when I took it into the dealer for the 22500K service, I pointed this out and showed them the grommet.

40 minutes later the tech came back and said, "we can't fix this and Honda doesn't have a replacement, so we ordered you a new set of floor mats. We'll let you know when they get here."

So yesterday, my wife stopped by the dealers and got not front, not front and rear, but front, rear, and third-row floor mats replaced. No charge! Looks good! Smells like chemicals!

I almost feel guilty about it, but then I remember I paid full sticker...so then I think, that's probably the least Honda could do...

:D
 

·
Registered
Joined
·
11,113 Posts
Great story. I wish I could get a warranty replacement on my (dirty) all-weather mats. ;)
 

·
Registered
Joined
·
7,953 Posts
cool....hope you saved the other mats...
 
1 - 3 of 3 Posts
Top