[JYOO]

Hello everyone,

I need some help if anyone knows what to do.

I disconnected the battery and stored my 22 Pilot in underground parking lot for a long-term business trip.
When I tried to lock the doors manually using a key, it didn't work. I tried with both keys (two fobs with two keys included)
It basically wouldn't lock or unlock. I could turn the key to both sides though.

So I had to just manually lock all the doors from inside and closed them one at a time, but now I'm stuck with locked vehicle with no battery connected.
I had to get ready for the trip next morning, so I just left them locked.

When I get home in a few months, I will have to call someone to open the door for me.
My pilot was bought brand new about 6months ago, and never had to use a key to open or lock the doors until that day.
Is it possible that Honda dealership or factory programmed the fobs with the wrong keys in them?
Who should I call when I get home? 'Honda Roadside Assistance'?
Do they normally come over the same day?
How much should I expect to pay? (or is it free of charge in Canada if the car is under original warranty?)

I cancelled the regular car insurance, and bought a storage insurance policy.
So It won't cover this kind of service (I already asked my insurance broker)

Any thoughts and sharing your experience are much appreciated!

 

[Swiftflyer]

The believe the key lock is electric and not mechanical, it needs voltage to work.

 

[JYOO]

The believe the key lock is electric and not mechanical, it needs voltage to work.

That means when the battery's dead with doors locked, there's no way to open the doors again using a key??

 

[Swiftflyer]

That means when the battery's dead with doors locked, there's no way to open the doors again using a key??

I read the manual, have to hold up on the door handle while turning the key.

 

[JYOO]

I read the manual, have to hold up on the door handle while turning the key.

"turn the key in the lock and simultaneously try to pull the door handle "
Is this what you meant?