Ok, here is the official letter to American Honda and Honda Canada that "Birdman" and I will be sending..
If you wish to be part of this letter to support getting a solution to the ignition problems that many members are having please sign up. Canadian members also welcome as I will be sending a letter to Honda Canada as well..
****Information Needed****
Full Name
Full Vin#
Address and Phone number
Dealers Name and address if known
************************
I must have this information to put you on the list with the letter.. You may leave the information on this thread or please send me (gopilot) a Private Message, this way our Vin information and phone numbers etc will be protected. The more people the more I feel Honda will attempt to solve the problem faster..
I will be responsible for feed back from Honda Canada, and "Birdman" from American Honda.
Here is the letter:
Dear American Honda/Honda Canada:
The purpose of this letter is to alert you to a potentially serious problem with the new 2003 Honda Pilot. A large number of Pilot owners share their experiences on the internet at www.honda-pilot.org. Generally the vehicle seems to be well-made, versatile, and easy to drive.
Unfortunately, many owners have had a bad experience with their Pilots not starting reliably. The major symptom is that the starter will crank, but the engine will fail to start on the first try. Subsequent attempts require very long cranking times and often the engine will run rough briefly after it starts. We are concerned about a number of things related to this problem. First, under some circumstance such as very cold weather, the engine may not start at all. Second, the increased wear on the starter motor may shorten its life. Third, the hard starting and rough running may lead to problems with the emission control systems. And, finally, it's possible the problem will get worse as the vehicle ages so that eventually it will not start at all which could lead to a safety issue.
Dealer service departments have generally been little help with this, claiming that they have never heard of the problem and that they can do nothing if they can't reproduce it. Some service departments have actually claimed that the symptoms are normal. A few possible sources have been suggested, including a faulty electronic key control system, a loose timing belt due to a faulty tensioner, fuel supply system problems, EGR valve, or ignition problems.
We ask that you solve this problem by determining the source of the trouble and issuing a technical service bulletin to all dealers regarding a repair. It is a shame that an otherwise fine vehicle is marred by a developing reputation of hard starting and dealers who can't fix it. We do not believe it is are service departments fault because there has been no fix that has been handed down to them. We ask for your immediate response into this matter.
Sincerely, and much thanks
The members of honda-pilot.org
P.S. Here is a list of all our members with Vin#'s and personal information that are having the ignition problem.
If you wish to be part of this letter to support getting a solution to the ignition problems that many members are having please sign up. Canadian members also welcome as I will be sending a letter to Honda Canada as well..
****Information Needed****
Full Name
Full Vin#
Address and Phone number
Dealers Name and address if known
************************
I must have this information to put you on the list with the letter.. You may leave the information on this thread or please send me (gopilot) a Private Message, this way our Vin information and phone numbers etc will be protected. The more people the more I feel Honda will attempt to solve the problem faster..
I will be responsible for feed back from Honda Canada, and "Birdman" from American Honda.
Here is the letter:
Dear American Honda/Honda Canada:
The purpose of this letter is to alert you to a potentially serious problem with the new 2003 Honda Pilot. A large number of Pilot owners share their experiences on the internet at www.honda-pilot.org. Generally the vehicle seems to be well-made, versatile, and easy to drive.
Unfortunately, many owners have had a bad experience with their Pilots not starting reliably. The major symptom is that the starter will crank, but the engine will fail to start on the first try. Subsequent attempts require very long cranking times and often the engine will run rough briefly after it starts. We are concerned about a number of things related to this problem. First, under some circumstance such as very cold weather, the engine may not start at all. Second, the increased wear on the starter motor may shorten its life. Third, the hard starting and rough running may lead to problems with the emission control systems. And, finally, it's possible the problem will get worse as the vehicle ages so that eventually it will not start at all which could lead to a safety issue.
Dealer service departments have generally been little help with this, claiming that they have never heard of the problem and that they can do nothing if they can't reproduce it. Some service departments have actually claimed that the symptoms are normal. A few possible sources have been suggested, including a faulty electronic key control system, a loose timing belt due to a faulty tensioner, fuel supply system problems, EGR valve, or ignition problems.
We ask that you solve this problem by determining the source of the trouble and issuing a technical service bulletin to all dealers regarding a repair. It is a shame that an otherwise fine vehicle is marred by a developing reputation of hard starting and dealers who can't fix it. We do not believe it is are service departments fault because there has been no fix that has been handed down to them. We ask for your immediate response into this matter.
Sincerely, and much thanks
The members of honda-pilot.org
P.S. Here is a list of all our members with Vin#'s and personal information that are having the ignition problem.