I have a 2019 EX-L. When I try to send a text handsfree, commanding Hey Siri, I get no response if my phone isn't connected on USB. Even though the screen is showing my phone is attached WiFi, na the phone is unlocked, I have to pick up my phone, ask Siri for command and then it will appear on the dash display. I'm not very hi tech so I'm confused. Any thoughts on this? Thx for your help.