Its hard to tell how many vehicles are having issues. Honda sold 130K Pilots last year. If 1% of them have issues that’s a lot of cars but most will not have problems. My 2019 EX-L w/o nav/rear entertainment has been trouble free. From reading reports on this forum, it appears like trims EX-L with nav/rear entertainment and above are more likely to have issues. Until Honda announces a fix, I would stay way from a Touring trim.
2019 Touring w/9K miles. Dealing with crackling sound, screen flickering, dropping out going audio on calls but can still hear the other person, and just out right dropping calls all together!! Going on 3X to the dealer this week!! UGH!! With all the complaints I see on here, what's it gonna take for them to fix something?!!