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The button for the Scan/Repeat on my Head Unit somehow broke the other day (it still functions though). The spring behind it moved, and the button is crooked. I showed it to my service department during a routine service visit, and they said don't worry about it, they ordered me a new Head Unit. I figured that they would try to jimmy it with a knife, but they proved me wrong. They told me that it was not worth messing with because the spring would probably do the same thing again later.

Kudos to my service department for their attention to detail.
 

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Just for reference (and I believe this is a standard across the industry) If you were to have any problems with stereo equipment, a dealer will replace the whole thing i.e. head unit, cd changer, speaker, etc...... rather then diagnosing the specific problem. To my understanding, the techs are not qualified to dig into the electronics of the stereo.
 

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Kind of nice.. we get it new everytime!
 
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