Love that keyboard initiated reboot fix! LOL... The easiest fix that I have found is to plug a USB keyboard into the main USB port that you would use for CarPlay and press ctrl+alt+del. ...
I think I was on iOS 12.1.2 when it "froze" on me (12.1.4 is a pretty recent update).... I have been using Car play since I bought the car in December 2018. Only thing that has changed recently is new iOS update - 12.1.4
This is the exact problem we have with our 2019 Pilot Touring. We took it to the dealership last week and they disconnected the power from the NAV head unit and did a software update. Currently the clicking sound stopped, but it will likely come back. The latest update I just received from the dealer is that Honda believes the issue is related to the dashboard wiring harness. They said they are going to pull out the dash and replace the harness on another Pilot that has this issue and will let me know if this resolves the problem.I am having a different problem but still dealing with the audio for the 2019 Honda Pilot Touring, I start hearing three clicking sounds that continue even if I turn the audio off, it makes all sounds (radio, Bluetooth music, phone calls etc) cut in and out. I brought it in November (bought in August) and they said they did a hard reset on it and it fixed it. But it just happened again yesterday. I tried the fuse fix as well as pulling the audio amp fuse but unfortunately it didn't work. However I did figure out that if I go into System settings and turn system sounds to the lowest setting I don't hear the constant clicking but the audio cutting out (radio etc) are still there. Bringing it in tomorrow and they are going to investigate further since it returned after the reset.
HiI wanted to write a quick update. I waited until Monday morning and while the screen was on the whole night, the battery was fine in the morning, so next time, I won't be too worried about battery drain if it's just for one day.
On Monday I took the car to a local dealer and they said that I have to leave the car with them and they will try to perform a factory reset but they may have to "call Honda" for advice. When they called me a few hours later they said that the factory reset fixed everything except for the rear-view camera. They called Honda and were told to replace the whole tuner unit to fix the problem. They asked me to call again on Wednesday morning to get an update on when the tuner will arrive since they didn't have it in stock at the dealer. When I called, I was told that it will take another week for the part to arrive, so I went to pick up the car and resigned myself to driving it for a week without the rear-view camera. To my surprise, the camera worked, so I called them to cancel the order of the part.
I have no idea if the rear-view camera worked right away after the factory reset and the mechanics didn't notice that it worked or if indeed it didn't work when they tested it and magically fixed itself when I drove the car home.
Thanks for this message. Using the conveniently place fuse puller I pulled the "Radio" #29 fuse, counted to 10, replaced it, and everything is fine. 2019 Pilot touring. One wonders how Honda can sell cars with this known problem and not even disclose the issue...Occurred April 7, 2019.Had this just happen to our 2019 Honda Pilot 7-pas Touring. Both times with Apple Carplay. Pulled the #29 fuse and it worked again.
Will talk to dealer (car is 3 months+ old just started to happened). Quick fix. Don't use apple carplay
hi! did your screen went black or it just froze? mine happened yesterday and i got a blank screen. tried pulling and reinstalling a new fuse and taking out the battery, still no luck.Thanks for this message. Using the conveniently place fuse puller I pulled the "Radio" #29 fuse, counted to 10, replaced it, and everything is fine. 2019 Pilot touring. One wonders how Honda can sell cars with this known problem and not even disclose the issue...Occurred April 7, 2019.