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Dead pixel in 2021 Pilot gauge cluster

2.2K views 8 replies 6 participants last post by  zroger73  
#1 · (Edited)
Just wondering if anyone has experienced this before. A pixel in the upper right hand corner of the gauge cluster (right above “x1000r/min”) in my ‘21 Pilot is dead. By dead, I mean it’s red whenever the cluster is on, no matter what is displayed.

That little red dot in a midst of black is pretty annoying. Taking it to the dealership soon for this and a myriad of other issues:

  • non-functional wireless charger
  • shaky driver side view mirror
  • parking brake spring rattles above the pedal
  • stumble at idle when ambient temps are high
 
#2 ·
Just wondering if anyone has experienced this before. A pixel in the upper right hand corner of the gauge cluster (right above “1,000rpm”) in my ‘21 Pilot is dead. By dead, I mean it’s red whenever the cluster is on, no matter what is displayed.

That little red dot in a midst of black is pretty annoying. Taking it to the dealership soon for this and a myriad of other issues.

Photo?
 
#4 ·
Ouch, I can see how that’d be really annoying. I don’t have a Pilot with a screen but my Audi virtual cockpit has no such dead pixels even with 3 years of use on it and a larger size. Hopefully Honda can get you fixed up ASAP. They may try to tell you that a certain number of bad pixels is acceptable… I wouldn’t take no for an answer on that one - it is annoying and they should make it right.
 
#9 ·
I'm very curious if Honda will replace the display. That stuck pixel would drive me crazy, but I'd have to seriously weigh the annoyance with the having a new vehicle disassembled and reassembled by careless employees who lack factory assembly methods and machinery and the associated risk of damage that could lead to further repairs which could lead to more damage. :)

For what it's worth, the wireless charger on my 2021 Ridgeline is a sick joke, too. And, so are the automatic high beams that rarely turn on and when they do they turn right back off as soon as they see their own light and occasionally turn on just as oncoming traffic approaches!