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Discussion Starter #1 (Edited)
Those of you buying spark plugs for your pilots should NOT buy them on Amazon. The price is tempting, the idea of fast shipping is tempting, but we have just confirmed with NGK that the 6 spark plugs we received are counterfeit. We have tried everything to track down why our pilot was misfiring, and randomly saw a video on youtube explaining that counterfeits exist. Turns out, we were on the receiving end of these parts and so far have been the reason why our pilot has been misfiring since we bought it.

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I have been screaming this forever. Amazon does NOTHING to keep counterfeit parts of all kinds out of their inventory, even ships and sold by Amazon. I won't buy auto parts from them unless they are known not to be counterfeit-ed, or ships and sold by a reputable dealer.

Rock Auto supports this site and our members, I'd rather give them my money.... even if it means waiting a little longer.
 
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I'm not convinced there fake. I think what you have is an import made at a different factory. Is one better than the other? Likely.
 

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Discussion Starter #4
I'm not convinced there fake. I think what you have is an import made at a different factory. Is one better than the other? Likely.
You're unfortunately very wrong. I called NGK. They said there should be NO variance from one plug to the next, no matter what. We checked different parts of the plugs with calipers and each plug varies from one to another across 6 plugs. Per NGK when I spoke to them "Variances that I see on my plugs are from counterfeits who don't have the tooling capability that NGK does." Why would NGK send out a product that is subpar and works to only cause misfires? They wouldn't and were very clear about that. They were also very clear that they have a counterfeit problem and the fakes have gotten really good to spot to the untrained eye.
 

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NGK has more than one place that makes plugs for them. It's called profiteering.
You might want to lay both those plugs down evenly on the table so one is not a 1/2 inch further back in your photo.
I'm not saying you that you didn't get a bad plug. Did you test it? I've got Amazon NGKs in at least one of my Honda's with no issues.
 

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Discussion Starter #6 (Edited)
NGK has more than one place that makes plugs for them. It's called profiteering.
You might want to lay both those plugs down evenly on the table so one is not a 1/2 inch further back in your photo.
I'm not saying you that you didn't get a bad plug. Did you test it? I've got Amazon NGKs in at least one of my Honda's with no issues.
Yes, the plugs in the photo are completely untested, and made our pilot misfire for 5000 miles laying on the shelf, they look brand new don't they? I figured a guy that works for NGK would know if a plug had been used before, but maybe next year in training you will get to that part of spark plug training. You must definitely work for NGK with your vast knowledge of this subject when we spent a full day investigating the differences, speaking to NGK USA, explaining to them how they are different etc, but hey, if you run all of the NGK factories then you run the NGK factories and you should be proud of that :rolleyes:
 

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No, I don't work for NGK. But I do know a lot about imported items sold in the U.S. that have been imported from other countries where the quality is not as good. These items are authorized by corporations to be made and sold in different markets and most often are at a cheaper price. An importer recognizes the difference in the price of the one made for the U.S. market and has a million of them made in the foreign factory. There put in a container and shipped here to be sold at a nice profit, even though he/she is not an authorized dealer.
I'm not doubting that you got a bad spark plug. I don't believe it's fake. It's a cheaper import.
 

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It is very well known in the industry about the issue with NGK counterfeit plugs from Amazon and Ebay. You might get real ones, you might not. You dont have to believe it, but NGK does, as it is wrecking their name. They put out guidance on this topic to help customers identify fakes for this very reason.
 

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I'm not doubting that you got a bad spark plug. I don't believe it's fake. It's a cheaper import.
You are mistaken, and NGK agrees. If they analyzed this person's plug, and said it is a fake, why would you doubt them? Your assumption is anytime a customer complains of a failed plug, they just say "its a fake" because they are knowingly sourcing sub-standard quality plugs from cheaper locations?







 

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Fake NGK spark plugs, fake Brembo rotors and pads, fake whatever. Amazon and Ebay are where you go to get bargain basement junk for dirt cheap, NOT name brand stuff at good prices. The counterfeits have existed for many years on both sites, I tend to stick with RockAuto or a competitor when buying parts because they are less likely to have counterfeits.

Nail Grease, I understand what you are saying but I don't think this is one of those cases. NGK is a pretty reputable company, if they had QC issues I feel like they would own up to it.
 
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If I'm NGK authorized distributor in Wixom, MI, USA, I'm going to say the same thing. "Buy from an authorized dealer." And by all means, buy from an authorized dealer. I don't want the cheap import either. NGK has failed at protecting it's U.S. distributor/manufacturer. I still don't believe there fake. NGK owns it.
 

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Amazon said we aren't doing anything about it, this post was made to let others know.
If they were truly fake, NGK could do something about it. Marketing an imitation of any brand named item is illegal.
 

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If they were truly fake, NGK could do something about it. Marketing an imitation of any brand named item is illegal.
Come on, you know China has been producing counterfeits of many products for years, foreign manufacturers can do almost nothing to stop it from happening and efforts to keep those products from coming to our shores are futile because it continues to happen.

My dad works in LED lighting, he used to stay ahead of China with new designs and products but got tired of them copying his designs, manufacturing there and sending them here for 1/5 the cost. So now he partners with a couple manufacturers over there, imports them in pieces and assembles them in the US so they can be sold to municipalities. His business is doing better than ever and the same people that were imitating his patented designs years earlier are now his business partners.
 
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You guys do know there is an NGK Japan manufacturer it seems the good ole USA loves to point the finger when things go wrong.
 
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The U.S. based business selling them can be held accountable......if it can be proved that they are selling imitations of name brand items.
 

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The U.S. based business selling them can be held accountable......if it can be proved that they are selling imitations of name brand items.
You must be my brother-in-law... he's the only person I know (a stubborn Engineer of course) that will argue this vigorously about something.

So what brand do you trust? Denso? Bosch? Delco? E3?
 

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You must be my brother-in-law... he's the only person I know (a stubborn Engineer of course) that will argue this vigorously about something.

So what brand do you trust? Denso? Bosch? Delco? E3?
I simply stated that I was not convinced that there are fakes. All the documented rebuttals come from the NGK USA office who have an interest in protecting their market. Amazon and the suplier could face serious charges for selling phoney name brand products. I'm confident that Amazon would shut it down if they were proven fake. So at this point, my reasoning is that Amazon has a stream of imported NGK spark plugs it can sell at a lower price.
All my vehicles have NGK.
 

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All the documented rebuttals come from the NGK USA office who have an interest in protecting their market.
That's a false statement. I provided a link from NGK Japan above.

But I already know, that no amount of data or facts will change your mind. You seem dead set on digging deeper on this one. I'll get you a better shovel. ;)
 
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