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We have about 3k miles on our '19 (EX-L AWD). Does anyone else feel the ride quality over imperfect roads is a bit rough in the Pilot? Not talking about road noise, no complaints there. Seems like the suspension is overly firm and not able to absorb road imperfections. Is there any tuning possible?
 

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We have about 3k miles on our '19 (EX-L AWD). Does anyone else feel the ride quality over imperfect roads is a bit rough in the Pilot? Not talking about road noise, no complaints there. Seems like the suspension is overly firm and not able to absorb road imperfections. Is there any tuning possible?
I agree that the ride is a bit on the firm side & certainly firmer than my Odyssey was. But, the firm ride results in better handling qualities. I doubt if there is any fix, other than maybe tires, which would be minimal. I did a very thorough test drive before buying, so I'm not at all disappointed in the ride.
 

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Check your tire pressures. Factory over fills them to 40+ psi. Dealer is required to lower them to 35 psi when sold. Sometimes that is missed. No other tuning available.
 

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We have about 3k miles on our '19 (EX-L AWD). Does anyone else feel the ride quality over imperfect roads is a bit rough in the Pilot? Not talking about road noise, no complaints there. Seems like the suspension is overly firm and not able to absorb road imperfections. Is there any tuning possible?
Pick up some 17" rims and put Michelin Defender LTX M/S on them or some other with softer sidewalls, read on Tirerack.

The extra sidewall makes for a softer ride. Keep on an eye on the pressure so it'a not overinflated.

Some tires like Continental DWS06 have softer sidewall. Not as good for handling but better for ride and bumps.
 

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I find the same thing on my 18 EXL. Lots of people have said it too. I have read about some success putting sound deadner all over the car helped the noise and ride quality a bit. I will attempt this myself this summer hopefully.
 

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We have about 3k miles on our '19 (EX-L AWD). Does anyone else feel the ride quality over imperfect roads is a bit rough in the Pilot? Not talking about road noise, no complaints there. Seems like the suspension is overly firm and not able to absorb road imperfections. Is there any tuning possible?
I have noticed this on ours as well, i am considering putting in a 1.5" lift front and back and maybe some larger tires on the stock rims to see if it will smooth out a bit. Have also wondered about swapping shocks / struts.
 

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I second this suggestion. I put on 17 inch wheels and 245/70R17 tires. Ride is much much better. he noise is still there, the lack of insulation is evidnet but it is a lot more comfortable than the stock 20s.

Pick up some 17" rims and put Michelin Defender LTX M/S on them or some other with softer sidewalls, read on Tirerack.

The extra sidewall makes for a softer ride. Keep on an eye on the pressure so it'a not overinflated.

Some tires like Continental DWS06 have softer sidewall. Not as good for handling but better for ride and bumps.
 

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We have about 3k miles on our '19 (EX-L AWD). Does anyone else feel the ride quality over imperfect roads is a bit rough in the Pilot? Not talking about road noise, no complaints there. Seems like the suspension is overly firm and not able to absorb road imperfections. Is there any tuning possible?
I just called the dealer and he said NO. I live in New York and this Pilot is killing my neck and back. I might go for aftermarket shocks and springs.
 

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In general, the 3rd Gen Pilots are stiff regardless of trim and tire size. However, if your tire pressure is inflated more than the recommended PSI, it will compound the issue. I would check the tire pressure first.
 

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We have about 3k miles on our '19 (EX-L AWD). Does anyone else feel the ride quality over imperfect roads is a bit rough in the Pilot? Not talking about road noise, no complaints there. Seems like the suspension is overly firm and not able to absorb road imperfections. Is there any tuning possible?
Hi,
I’m having the same issue with my 2016 Pilot Elite. Were you able to figure out a resolution to this problem? (ie. Change to lower wheel size and tires with softer sidewalls or upgrades shocks/struts, or anything else?)

Thanks.
 

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I just called the dealer and he said NO. I live in New York and this Pilot is killing my neck and back. I might go for aftermarket shocks and springs.
Hi,
I’m having the same issue with my 2016 Pilot Elite. Were you able to figure out a resolution to this problem? (ie. Change to lower wheel size and tires with softer sidewalls or upgrades shocks/struts, or anything else?)

Thanks.
 

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You bought a vehicle designed on a unibody truck frame with truck rated suspension. I have a 2020 Passport Touring that has the even stiffer suspension and find the ride comfortable and is quite good for rougher roads. It's not the ride of a Mercedes M calls, but then I wouldn't take a Mercedes M class to the places I take my Passport.
 

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i just posted recently the same exact complaint regarding the rough ride quality. i have the 2020ex-l previous to the pilot i've had different generation odyssey's and although they were good handling vehicles the ride quality suffered. unless you were driving on perfectly smooth roads. pilots were not designed for off roading so why the stiff suspension. same for the odyssey. these vehicles should have a well controlled and compliant ride. able to smooth out rough surfaces without rattling your bones. i've tried lowering tire pressures , it helped somewhat, but i wouldn't call it a solution. some say changing tires helped, but you won't find out until you do it. as far as changing out shocks and springs; although costly, it might be the solution. i would try and consult with a suspension specialist. i wish i had the budget for all these options or the budget for a more expensive luxury lexus suv ! let us know what you choose.
 

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I was finally able to get around to it and I swapped out the 20” Pilot wheels on our 2016 Pilot Elite with OEM 18” wheels from a second generation (2017-2020) Honda Ridgeline which already had 245/60R18 tires on them. They fit perfectly, look totally OEM for the Pilot and there are plenty of gently used or brand new sets out there to either purchase or trade as lots of Ridgeline owners change out their wheels and have extra sets laying around and are willing to sell at excellent prices -about $400 for all 4 wheels, sometimes even includes the tires. They are often listed on Ridgelineownersclub.com in the Trading Post section. If none are listed, you can sign up and post a want to buy post. Heck, you may even be able to do a free trade if you can find a Ridgeline owner who wants to trade their 18” OEM wheels for your 20” OEM Pilot wheels. Win-win for both parties.

Anyway, the results...if you feel the ride in the Pilot on 20” wheels is rough/bumpy, changing to the above setup SIGNIFICANTLY improves the ride. I have not changed any of the shocks or springs. My wife, who was complaining about the ride (after having previously leased a 2017 Mercedes SUV) says the Pilot is SO much better now and was very appreciative of me doing the change and “HIGHLY Recommends” this change to anyone who is looking for a smoother/less bumpy ride. I’m sure the handling/responsiveness may suffer a bit, but her priority was a more comfortable ride experience. I also kept the tire pressure on the lower side - 32psi.

See pics below pre and post
354A3C13-C5D2-42CC-BE3F-02A5E0E53FF8.jpeg
016C713E-2097-40ED-8602-1B8AFBC52849.jpeg
 

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I was finally able to get around to it and I swapped out the 20” Pilot wheels on our 2016 Pilot Elite with OEM 18” wheels from a second generation (2017-2020) Honda Ridgeline which already had 245/60R18 tires on them. They fit perfectly, look totally OEM for the Pilot and there are plenty of gently used or brand new sets out there to either purchase or trade as lots of Ridgeline owners change out their wheels and have extra sets laying around and are willing to sell at excellent prices -about $400 for all 4 wheels, sometimes even includes the tires. They are often listed on Ridgelineownersclub.com in the Trading Post section. If none are listed, you can sign up and post a want to buy post. Heck, you may even be able to do a free trade if you can find a Ridgeline owner who wants to trade their 18” OEM wheels for your 20” OEM Pilot wheels. Win-win for both parties.

Anyway, the results...if you feel the ride in the Pilot on 20” wheels is rough/bumpy, changing to the above setup SIGNIFICANTLY improves the ride. I have not changed any of the shocks or springs. My wife, who was complaining about the ride (after having previously leased a 2017 Mercedes SUV) says the Pilot is SO much better now and was very appreciative of me doing the change and “HIGHLY Recommends” this change to anyone who is looking for a smoother/less bumpy ride. I’m sure the handling/responsiveness may suffer a bit, but her priority was a more comfortable ride experience. I also kept the tire pressure on the lower side - 32psi.

See pics below pre and post View attachment 137593 View attachment 137594
Great information!
The rims look great!
I'd opt for the 18" rim over the 20" everytime, not just for comfort, but also safety and cost.
I hate to be critical, but I'd be very concerned about the age of those tires, they look pretty rough around the edges. You might check the tire codes. If those are Bridgestone Dueler Sports, it would be no surprise that some handling has been lost. Having briefly owned a set, that tire can not take a curve very well. Especially loaded.
 

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I have the same Ridgeline rims on wife's MSM '19 EX-L but with 265-60-18 Defender LTX M/S. Wife is happy with look and ride but would like the lift kit.

Most of the 18" Ridgelines came with Firestone Destination LE2. I worked a deal with a friend on a $900 set. He got garage queen 2 year old 700 mile Ridgeline rims and tires for $500, nubs still on tires. I got his 3 year old Ridgeline rims with one new tire and 3 worn for $400. All good as I wanted the rims only, his new tire is now my full size spare on a fifth Ridgeline rim also from Ridgeline owners club.

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I have the same Ridgeline rims on wife's MSM '19 EX-L but with 265-60-18 Defender LTX M/S. Wife is happy with look and ride but would like the lift kit.

Most of the 18" Ridgelines came with Firestone Destination LE2. I worked a deal with a friend on a $900 set. He got garage queen 2 year old 700 mile Ridgeline rims and tires for $500, nubs still on tires. I got his 3 year old Ridgeline rims with one new tire and 3 worn for $400. All good as I wanted the rims only, his new tire is now my full size spare on a fifth Ridgeline rim also from Ridgeline owners club.

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Wheels and tires looks great! I have 2 original Firestone Destinations on the front and 2 Bridgestone Dueler H/P Sport AS on the rear. Long and unnecessary story as to why. Changing wheels and tires for me was done as cheaply as possible for proof of concept of improving the quality of the ride. The next set of tires I buy when these wear down will be different. I’ll have to investigate the best tires for smoothest ride. I don’t think adding a lift will improve the ride (maybe improve the looks depending on one’s style). How have you found the ride to be with your wheel/tire combination? Anyone out there change out the shocks/springs to try and smooth out the ride performance. Next project is to add sound deadening materials to try and make it a little quieter ride as well. Such is the problem with my wife having driven a Mercedes GLC SUV for 3 years before switching over to a Honda Pilot 😬
 
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