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Hi All, I 2016 Elite Pilot and I have been trying to get a dvd to play and I cannot get past the first screen where it asks what language I want to watch it in. Does anyone have any tips for me? Im usually pretty good with this stuff but this has me stumped. I haven't ever used the player before and we bought the vehicle new. I replaced the batteries in the remote and that didnt help at all.



Thanks in advance!!!!!
 

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Which screen are you looking at (front one or rear one)? It does this for every disc you put in? Both DVDs and BluRays?

We have only used our RES a few times over the years and haven't had any issues. But, from what I can remember, once you put the disc in, you have to control it using the rear remote panel (detach from the overhead). I hope that you issue is that simple.
 

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Which screen are you looking at (front one or rear one)? It does this for every disc you put in? Both DVDs and BluRays?

We have only used our RES a few times over the years and haven't had any issues. But, from what I can remember, once you put the disc in, you have to control it using the rear remote panel (detach from the overhead). I hope that you issue is that simple.
Using the rear screen. I replaced the batteries in that remote. This happened with the DVD most reciently but if my memory serves me, the same happened when I put in a bluray. When we bought the pilot my daughter was young so we never tried it (should have), not I have 58k miles on the truck so if there are issues i doubt they will be covered. bummer
 

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I'd try a few more discs and see if the problem repeats. Also, if you have one, a CD lens cleaner may help.
 
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