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Audio System Problem

5010 Views 19 Replies 11 Participants Last post by  RowdyReverb
I have a 2016 Pilot Touring that is giving me a perplexing problem. After having the audio system turned on for a few minutes (regardless of whether the car engine is on or off), I start hearing static noise - faintly at first, then it builds louder and louder until it overcomes whatever I was listening to. It happens whether I am listing to radio, iPod, Bluetooth, or phone. Doesn't matter whether I am listening to music, podcast, or audiobook. The static is in front and rear, left and right. It gets so loud that finally there is no way to hear anything else.
Now here's the weirdest part: The only thing NOT affected is the navigation system "voice" - so if I'm going somewhere using the navigation GPS system, the voice that comes on to tell me to turn or go straight is not affected by the static - I can hear "her" voice perfectly fine coming through the "center channel" speaker.
I have tried turning off the A/C, but doesn't affect the static problem.
But why is the Nav system the only thing not having the problem? I am wondering if the Nav system has a different amplifier.
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I have an update. I brought it into dealership, they took my $99 diagnostic fee and spent a whole day troubleshooting it and came up empty handed. He rebooted the system and had no luck. Confirmed different from the 17/18 pilot issue. Tech and foreman were completely stumped.
My next step is to bring back it in for a $300 full diagnostic. I’m anticipating they won’t narrow down the issue and end up replacing the whole head unit, which he said could run $1500-1700 parts and labor
I have the same issue static after a few minutes of driving. It doesn't matter if xm,fm, streaming etc. the dvd works fine. I have 2016 elite. Please keep us updated with any information.
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