I have a 2016 Pilot Touring that is giving me a perplexing problem. After having the audio system turned on for a few minutes (regardless of whether the car engine is on or off), I start hearing static noise - faintly at first, then it builds louder and louder until it overcomes whatever I was listening to. It happens whether I am listing to radio, iPod, Bluetooth, or phone. Doesn't matter whether I am listening to music, podcast, or audiobook. The static is in front and rear, left and right. It gets so loud that finally there is no way to hear anything else.
Now here's the weirdest part: The only thing NOT affected is the navigation system "voice" - so if I'm going somewhere using the navigation GPS system, the voice that comes on to tell me to turn or go straight is not affected by the static - I can hear "her" voice perfectly fine coming through the "center channel" speaker.
I have tried turning off the A/C, but doesn't affect the static problem.
But why is the Nav system the only thing not having the problem? I am wondering if the Nav system has a different amplifier.
I know this is an old thread, but I have the exact same issue in my 2016 Pilot Elite. It is the same as what you described here, static that grows in volume until all other audio is drowned out. I called the dealership and they said I’d have to drop it off there, but before I do that I just wanted to know if your issue was ever resolved and if so, how?
The only potential solution I found was turning off “Neural” audio, but that is already turned off
Hi, I’m dealing with the same issue. Can I ask if you were able to resolve this?I know this is an old thread, but I have the exact same issue in my 2016 Pilot Elite. It is the same as what you described here, static that grows in volume until all other audio is drowned out. I called the dealership and they said I’d have to drop it off there, but before I do that I just wanted to know if your issue was ever resolved and if so, how?
The only potential solution I found was turning off “Neural” audio, but that is already turned off
We still haven’t taken it into the dealership because we’re concerned it will be an expensive repair and we haven’t had the time. If anything it’s gotten worse. I wish I could give you more info, good luck!Hi, I’m dealing with the same issue. Can I ask if you were able to resolve this?
Thanks!
I called the dealership about this, bear in mind this was over a year ago. The tech mentioned the TSB, but my model year (2016) wasn’t included. Reading the other threads about sound issues makes it seem like that is a slightly different problem. This seems like a software issue to me since it’s as if white noise “accumulates” the longer the stereo is on. Also, the same issue affects the headphones in the back seat which seems weird if it’s a wiring issue. I need to just take it inI thought there was a TSB or recall on the wiring harness for the head units?
I have an update. I brought it into dealership, they took my $99 diagnostic fee and spent a whole day troubleshooting it and came up empty handed. He rebooted the system and had no luck. Confirmed different from the 17/18 pilot issue. Tech and foreman were completely stumped.Hi, I’m dealing with the same issue. Can I ask if you were able to resolve this?
Thanks!
I have the same issue static after a few minutes of driving. It doesn't matter if xm,fm, streaming etc. the dvd works fine. I have 2016 elite. Please keep us updated with any information.I have an update. I brought it into dealership, they took my $99 diagnostic fee and spent a whole day troubleshooting it and came up empty handed. He rebooted the system and had no luck. Confirmed different from the 17/18 pilot issue. Tech and foreman were completely stumped.
My next step is to bring back it in for a $300 full diagnostic. I’m anticipating they won’t narrow down the issue and end up replacing the whole head unit, which he said could run $1500-1700 parts and labor
Will do. Interesting that there’s at least a few of this model year with the exact same issue.I have the same issue static after a few minutes of driving. It doesn't matter if xm,fm, streaming etc. the dvd works fine. I have 2016 elite. Please keep us updated with any information.
I am glad you posted because I had been considering doing the same thing. I wonder if it has something to do with the external amplifier I saw mentioned in another thread:I have a 2016 Honda Pilot Elite and same problems as described above. I took it to the dealer and they ran diagnostics and said there is nothing wrong. Took it back and showed them the exact problem. They also said the fan wasn’t working and needed a new head unit for 4K. I went online and found a new head unit for 800 dollars and installed it myself. After 20 minutes the same problem persisted. At this point the only thing I can think of is wiring problem or fuse problem. Honda at this point has absolutely no idea what’s wrong with it.
It might explain why the Elite/Touring trim seems to be the one affected since my understanding is that the lower trims don’t have that external amp? Maybe somebody else more knowledgeable could clarifyThe external amp isn't really just a multichannel amp, it has a DSP and does lots of massaging of the audio. It's not a high power subwoofer amp, and the factory sub isn't designed to take big power. If you want big thump, put in a powered enclosed sub somewhere ( self-powered or powered by another amp ).
But I think much of the issue with "lack of bass" is all the low-frequency noise from the engine. Compare with the engine off.
I am glad you posted because I had been considering doing the same thing. I wonder if it has something to do with the external amplifier I saw mentioned in another thread:
It might explain why the Elite/Touring trimseems to be the one affected since my understanding is that the lower trims don’t have that external amp? Maybe
We had this exact issue in our 2016. Turns out the fan in the HU was faulty and caused the HU to over heat. We had it replaced under warranty. The tech discovered that when air was blown through the back of the HU it stopped which lead him to look into the fan. We’ve had the replacement for almost a year and the issue has not returned.I have a 2016 Pilot Touring that is giving me a perplexing problem. After having the audio system turned on for a few minutes (regardless of whether the car engine is on or off), I start hearing static noise - faintly at first, then it builds louder and louder until it overcomes whatever I was listening to. It happens whether I am listing to radio, iPod, Bluetooth, or phone. Doesn't matter whether I am listening to music, podcast, or audiobook. The static is in front and rear, left and right. It gets so loud that finally there is no way to hear anything else.
Now here's the weirdest part: The only thing NOT affected is the navigation system "voice" - so if I'm going somewhere using the navigation GPS system, the voice that comes on to tell me to turn or go straight is not affected by the static - I can hear "her" voice perfectly fine coming through the "center channel" speaker.
I have tried turning off the A/C, but doesn't affect the static problem.
But why is the Nav system the only thing not having the problem? I am wondering if the Nav system has a different amplifier.
You are my hero!! Thank you so much for sharing. We will look into thisWe had this exact issue in our 2016. Turns out the fan in the HU was faulty and caused the HU to over heat. We had it replaced under warranty. The tech discovered that when air was blown through the back of the HU it stopped which lead him to look into the fan. We’ve had the replacement for almost a year and the issue has not returned.
Im glad that it worked for you. I got a new HU and the same exact problem occurred. I worked through that the only thing it could be is the amp which is only on touring and elite models. I just ordered a new one. I’ll let everyone know how it goes after install.We had this exact issue in our 2016. Turns out the fan in the HU was faulty and caused the HU to over heat. We had it replaced under warranty. The tech discovered that when air was blown through the back of the HU it stopped which lead him to look into the fan. We’ve had the replacement for almost a year and the issue has not returned.
Hi, I was just wondering if replacing the amp fixed the issue for you after all?Im glad that it worked for you. I got a new HU and the same exact problem occurred. I worked through that the only thing it could be is the amp which is only on touring and elite models. I just ordered a new one. I’ll let everyone know how it goes after install.
www.piloteers.org
Any improvement with the new amp?Im glad that it worked for you. I got a new HU and the same exact problem occurred. I worked through that the only thing it could be is the amp which is only on touring and elite models. I just ordered a new one. I’ll let everyone know how it goes after install.
