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I have a 2016 Pilot Touring that is giving me a perplexing problem. After having the audio system turned on for a few minutes (regardless of whether the car engine is on or off), I start hearing static noise - faintly at first, then it builds louder and louder until it overcomes whatever I was listening to. It happens whether I am listing to radio, iPod, Bluetooth, or phone. Doesn't matter whether I am listening to music, podcast, or audiobook. The static is in front and rear, left and right. It gets so loud that finally there is no way to hear anything else.
Now here's the weirdest part: The only thing NOT affected is the navigation system "voice" - so if I'm going somewhere using the navigation GPS system, the voice that comes on to tell me to turn or go straight is not affected by the static - I can hear "her" voice perfectly fine coming through the "center channel" speaker.
I have tried turning off the A/C, but doesn't affect the static problem.
But why is the Nav system the only thing not having the problem? I am wondering if the Nav system has a different amplifier.
 

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I have a 2016 Pilot Touring that is giving me a perplexing problem. After having the audio system turned on for a few minutes (regardless of whether the car engine is on or off), I start hearing static noise - faintly at first, then it builds louder and louder until it overcomes whatever I was listening to. It happens whether I am listing to radio, iPod, Bluetooth, or phone. Doesn't matter whether I am listening to music, podcast, or audiobook. The static is in front and rear, left and right. It gets so loud that finally there is no way to hear anything else.
Now here's the weirdest part: The only thing NOT affected is the navigation system "voice" - so if I'm going somewhere using the navigation GPS system, the voice that comes on to tell me to turn or go straight is not affected by the static - I can hear "her" voice perfectly fine coming through the "center channel" speaker.
I have tried turning off the A/C, but doesn't affect the static problem.
But why is the Nav system the only thing not having the problem? I am wondering if the Nav system has a different amplifier.

I know this is an old thread, but I have the exact same issue in my 2016 Pilot Elite. It is the same as what you described here, static that grows in volume until all other audio is drowned out. I called the dealership and they said I’d have to drop it off there, but before I do that I just wanted to know if your issue was ever resolved and if so, how?
The only potential solution I found was turning off “Neural” audio, but that is already turned off
 

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I know this is an old thread, but I have the exact same issue in my 2016 Pilot Elite. It is the same as what you described here, static that grows in volume until all other audio is drowned out. I called the dealership and they said I’d have to drop it off there, but before I do that I just wanted to know if your issue was ever resolved and if so, how?
The only potential solution I found was turning off “Neural” audio, but that is already turned off
I know this is an old thread, but I have the exact same issue in my 2016 Pilot Elite. It is the same as what you described here, static that grows in volume until all other audio is drowned out. I called the dealership and they said I’d have to drop it off there, but before I do that I just wanted to know if your issue was ever resolved and if so, how?
The only potential solution I found was turning off “Neural” audio, but that is already turned off
Hi, I’m dealing with the same issue. Can I ask if you were able to resolve this?
Thanks!
 

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Hi, I’m dealing with the same issue. Can I ask if you were able to resolve this?
Thanks!
We still haven’t taken it into the dealership because we’re concerned it will be an expensive repair and we haven’t had the time. If anything it’s gotten worse. I wish I could give you more info, good luck!
 

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I thought there was a TSB or recall on the wiring harness for the head units?
I called the dealership about this, bear in mind this was over a year ago. The tech mentioned the TSB, but my model year (2016) wasn’t included. Reading the other threads about sound issues makes it seem like that is a slightly different problem. This seems like a software issue to me since it’s as if white noise “accumulates” the longer the stereo is on. Also, the same issue affects the headphones in the back seat which seems weird if it’s a wiring issue. I need to just take it in
 

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Hi, I’m dealing with the same issue. Can I ask if you were able to resolve this?
Thanks!
I have an update. I brought it into dealership, they took my $99 diagnostic fee and spent a whole day troubleshooting it and came up empty handed. He rebooted the system and had no luck. Confirmed different from the 17/18 pilot issue. Tech and foreman were completely stumped.
My next step is to bring back it in for a $300 full diagnostic. I’m anticipating they won’t narrow down the issue and end up replacing the whole head unit, which he said could run $1500-1700 parts and labor
 
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