[ls973800]

We put a thermostat meter in to the center vent down 3 inches. This is how we measured both vehicles. I'm not sure about the windshield. In the shade we received the same results. Honda's techs received the same results with the thermostat gauge they use.

Again to me it shouldn't make a difference on design if the display shows a temperature as a consumer my vehicle should be able to produce those results. That is like selling me a car that says it will goes 100 miles per hour but really only goes 65. If car maker wants to say well that is the design and toss in a disclaimer showing all the parameters that is one thing. Then I as a consumer can make a more sound decision if I want to buy that car, because the climate I live in will produce poor results in that particular vehicle.

As it is I just found out that it does not Tow 5000lbs because its FWD. It only pulls 3500lbs. But do you think that make that disclaimer anywhere clear to consumers. Nope you have to do a lot of digging to find that out. You have to purchase the AWD in order for it to pull 5000lbs. Thankfully, I don't need to pull that much weight, but I do need the 3500lbs.

Depending on what part of Texas you are in, you can always go to any Honda dealer for warranty work which this should be covered under unless you are over the 36000 miles. There were some earlier model Pilots (3rd generations) that had leaks from the factory around or near the evaporator I believe. Has the dealership checked the amount of refrigerant in the system? My 2019 which I learned has the variable compressor (I believe on the Touring and up models only) has cold a/c. We have traveled through Texas and the deep south in extreme heat and never had a problem. I think it is something wrong with your system.

Towing 5000 lbs also required along with the AWD the transmission cooler which is NOT a factory installed part. Who told you it would tow 5000 lbs, the salesman or something you assumed?

 

[ls973800]

I still believe you need to try a different dealership with the A/C problem. You are under warranty and it appears to not be functioning as designed. What part of Texas are you in? A major metroplex area will have numerous Honda dealerships that you could choose from.