The charging pad is very sensitive to the placement of the phone on the pad. The phone’s internal charging coil must sit squarely over the Pilot’s charging coil. The Pilot’s charging coil is the smooth rectangular area surrounded by a ribbed pad.
You must determine where your phone’s charging coil is located. I have a Samsung S10e and there’s a square imprinted on the back signifying the center of the charging coil. If I center the imprinted square over the center of the Pilot’s charging coil, the phone charges – albeit slowly.
My previous phone didn’t have an external mark to identify the location of the charging coil, so I resorted to watching a YouTube video showing how to replace the phone’s battery. In that video I was able to determine the center of the phone’s charging coil.
You could just use the trial and error method and place the phone at various positions about the pad to find where an acceptable coupling occurs. Just make sure you lift the phone off of the pad between each change in placement as it appears that once the charging pad’s green LED begins to flash it will not turn to steady green, even if you have slid the phone into the correct position.
I made a frame from 6mm EVA foam which fits over the entire ribbed charging pad, with a phone-specific cutout for my Samsung phone. All I need to do is drop the phone into the cutout and I get a reliable charge every time. Note, if you want to close-up the cells on the EVA foam (less opportunity to trap stuff in the open cells) – run a heat gun over the foam surface before you cut the foam to dimension as it’ll shrink a bit when heat is applied.
You must determine where your phone’s charging coil is located. I have a Samsung S10e and there’s a square imprinted on the back signifying the center of the charging coil. If I center the imprinted square over the center of the Pilot’s charging coil, the phone charges – albeit slowly.
My previous phone didn’t have an external mark to identify the location of the charging coil, so I resorted to watching a YouTube video showing how to replace the phone’s battery. In that video I was able to determine the center of the phone’s charging coil.
You could just use the trial and error method and place the phone at various positions about the pad to find where an acceptable coupling occurs. Just make sure you lift the phone off of the pad between each change in placement as it appears that once the charging pad’s green LED begins to flash it will not turn to steady green, even if you have slid the phone into the correct position.
I made a frame from 6mm EVA foam which fits over the entire ribbed charging pad, with a phone-specific cutout for my Samsung phone. All I need to do is drop the phone into the cutout and I get a reliable charge every time. Note, if you want to close-up the cells on the EVA foam (less opportunity to trap stuff in the open cells) – run a heat gun over the foam surface before you cut the foam to dimension as it’ll shrink a bit when heat is applied.