My Pilot has gone completely haywire. It's only a few months old.
I get loud pops and crackles and lose audio and my dash and infotainment go completely black. It is very scary. No speedometer. No safety features. No backup camera. Nothing.
Errors include:
Here's video of my car on the way to dealership:
It turns out that Honda has known about this issue with the console and infotainment system for a long time and has refused to fix it or issue a recall. They also are not warning potential buyers about it. This is a safety hazard to drive without speedometer and safety features obviously.
Had I known this was an issue, I never would have purchased a Pilot. Not only is this an awful annoyance, it's also a distraction and it's unsafe to drive a vehicle without a speedometer or any of the safety features. Also cannot use hands free to make phone calls etc.
My Pilot has been in the dealership for 8 days now with no resolution or explanation. They sent it home after 4 days saying "We rebooted it and now we can't replicate the issue". On my way home that time, after driving 2 minutes down the road, the issue returned. I wonder if they didn't even try to drive the vehicle or replicate.
No end in sight and no explanation from Honda corporate and no fix.
I found out there is a class action lawsuit about these issues. I read the complaint. It is the same issue. Honda has known about these issues dating back to 2018. Long before I purchased my vehicle.
Anyone else having the issue with entire screen going black and losing speedometer etc?
I get loud pops and crackles and lose audio and my dash and infotainment go completely black. It is very scary. No speedometer. No safety features. No backup camera. Nothing.
Errors include:
- "Radio Unavailable"
- "Network Communication Lost"
- "Audio Lost"
Here's video of my car on the way to dealership:
It turns out that Honda has known about this issue with the console and infotainment system for a long time and has refused to fix it or issue a recall. They also are not warning potential buyers about it. This is a safety hazard to drive without speedometer and safety features obviously.
Had I known this was an issue, I never would have purchased a Pilot. Not only is this an awful annoyance, it's also a distraction and it's unsafe to drive a vehicle without a speedometer or any of the safety features. Also cannot use hands free to make phone calls etc.
My Pilot has been in the dealership for 8 days now with no resolution or explanation. They sent it home after 4 days saying "We rebooted it and now we can't replicate the issue". On my way home that time, after driving 2 minutes down the road, the issue returned. I wonder if they didn't even try to drive the vehicle or replicate.
No end in sight and no explanation from Honda corporate and no fix.
I found out there is a class action lawsuit about these issues. I read the complaint. It is the same issue. Honda has known about these issues dating back to 2018. Long before I purchased my vehicle.
Anyone else having the issue with entire screen going black and losing speedometer etc?