That’s very frustrating. What is the model year, trim level, purchase date and miles on the vehicle? Is this a new car purchase? Have you researched the Lemon Laws in your state? Have you tried another dealer?Screen resetting and the crackle and pops and weird static on calls. Also random loss of back speakers but I think that's something they messed up on with last fix. I've had updates, most cords replaced, bus cord replaced, most extenders replaced, and two other times that they just relieved tension supposedly. Every fix works for a little and then problem comes back, just a bit different. Dealer is going to buy back. I'm going to be out some $ I don't have and be worse off then where I started.
Don’t know how much $ this going to cost you but my state allows the manufacturer to charge a max of 15% for use of the vehicle when a buy back occurs. Most Pilots don’t have this issue and most that do have been successfully fixed with the TSB. This problem can be resolved if properly diagnosed and repaired. Know your rights under the consumer protection laws of your state before you agree to a buy back that is going to cost you money.