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I just bought a 2011 EX 4WD Pilot two weeks ago and I am feeling this issue. Went back to the same dealership and they test drove and agreed something was wrong. They found the front and rear engines mounts were broken and leaking oil. They had it in the shop for 3 days and replaced and then balanced tires and gave it back and said it was fine now. It is not fine. It is the same and I thought it was just me being over sensitive but I now notice this more than ever. It is a sluggish feeling when VCM kicks on between 3rd and 4th gear and when getting up to speeds of 60-70 MPH it is vibrating all over the place on the left side. I am tempted to return to the dealer and claim lemon law on them since this is not normal. The car was a 1 owner lease, clean car fax and has 19,400 miles on it and is in mint condition. What do I do here? This is crazy. I traded a perfectly good 2010 CRV for this.
 

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Quick update...I drove this all weekend on the highway mostly and it is an apparent issue. Bucking/hesitation when ECO/VCM kicks on...the light kicks on going 80 MPH??? I shouldnt even notice a lack of power. Called the dealer and made another appointment to get this checked out. They are oblivious to the PGM updates or anything else going wrong with Pilots...they claim they never see it...BS. I am also calling American Honda tomorrow to get on this. This is outrageous. I am not getting stuck with a 1 owner 2011 with 19500K miles on it giving me vibration and bucking problems. Did anyone else call American Honda and report this?
 

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Quick update...I drove this all weekend on the highway mostly and it is an apparent issue. Bucking/hesitation when ECO/VCM kicks on...the light kicks on going 80 MPH??? I shouldnt even notice a lack of power. Called the dealer and made another appointment to get this checked out. They are oblivious to the PGM updates or anything else going wrong with Pilots...they claim they never see it...BS. I am also calling American Honda tomorrow to get on this. This is outrageous. I am not getting stuck with a 1 owner 2011 with 19500K miles on it giving me vibration and bucking problems. Did anyone else call American Honda and report this?
Note that calling Honda customer service will get you a call center that will take your info and open a case. The case gets reported to the local Honda District Parts and Service Manager (DPSM), who has the final say over any Honda action. The quickest way to get action, is to ask your dealership service manager to schedule an appt with the DPSM. The DPSM schedules visits to dealerships in their area. This eliminates the Honda Customer service center as the useless middleman. And it lets your dealership service manager know that you are serious about pursuing the issue.
 

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Note that calling Honda customer service will get you a call center that will take your info and open a case. The case gets reported to the local Honda District Parts and Service Manager (DPSM), who has the final say over any Honda action. The quickest way to get action, is to ask your dealership service manager to schedule an appt with the DPSM. The DPSM schedules visits to dealerships in their area. This eliminates the Honda Customer service center as the useless middleman. And it lets your dealership service manager know that you are serious about pursuing the issue.
The dealership is worthless. They know nothing about this issue and they are not sure what to do. I will do what you suggested, but not sure they will do it. I cannot believe more people are not reporting this issue?
 

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UPDATE: After plugging my Pilot into the computer there were two recall updates for the PGM. One for shudder vibration in VCM mode and the other for transmission shifting variable balance of some sort. The technician could not believe it! He said "what did you do?", I laughed. He even took a ride up and down two highways at 77MPH for 5 miles each way and it seemed to fix the problem. I did not believe it so they gave it back to me and I took it out and opened it up at 80 MPH and it is fixed. Anyone experiencing this problem, take your Pilot to a dealership right away and make them plug it in. Hopefully this solves the issue! He also mentioned that all Pilots have rough tires on them almost like cleats which will not make it a smooth ride like a cadillac. He worked on Hondas for 7 years and Pilots are his speciality.
 

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UPDATE: After plugging my Pilot into the computer there were two recall updates for the PGM. One for shudder vibration in VCM mode and the other for transmission shifting variable balance of some sort. The technician could not believe it! He said "what did you do?", I laughed. He even took a ride up and down two highways at 77MPH for 5 miles each way and it seemed to fix the problem. I did not believe it so they gave it back to me and I took it out and opened it up at 80 MPH and it is fixed. Anyone experiencing this problem, take your Pilot to a dealership right away and make them plug it in. Hopefully this solves the issue! He also mentioned that all Pilots have rough tires on them almost like cleats which will not make it a smooth ride like a cadillac. He worked on Hondas for 7 years and Pilots are his speciality.
I would find another dealer. Your Pilot specialist does not sound so special. When a dealer can't figure out a problem, they have access to Honda Tech specialists (the dealer is not Honda, it is an idependently owned business). Pilots do not come with "rough tires". They come with low rolling resistance tires for better mpg. The "rougher" the tire, the lower the mpg. Honda's goal is maximum mpg to meet CAFE requirements. Our 2013 came with Michelin MXV4's which provide a very, very smooth ride and adequate winter traction. You can purchase All Terrain tires (AT) which will allow for better off road traction at the expense of noise and comfort - but most don't go AT because they remain on-road 99% of the time. Although I do have a set of bridgestone Dueler AT Revo 2s on my Silverado Crew Cab that are incredibly quiet to 90 mph.

We did test drive 4 2013 Pilots when buying ours. None of them had any kind of VCM vibration. Our 2013 spends 80 minutes a day on the hwy in prime active VCM territory and it displays no noticeable shudder or vibration.

But I am glad to see you got yours fixed. No one needs a vehicle to be a source of frustration. I have many friends with luxury makes (BMW, LR, Merc, Audi, Volvo, VW, etc) that paid a ton of money and are unhappy owners of unreliable vehicles.

Some dealerships higher the cheapest techs they can get and others find experienced help because they realize their reputation relies on it. Our local dealership just went through this. THey had great techs, then they went cheap and hired less qualified techs and lost my and many other customers business. The are now staffed with great techs and have our business back.
 

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Recruiter: what tires do you have on yours?
There should be lots of tread left after so few miles.
I'm puzzled and wondering if they were replaced


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Not sure...I think I saw Bridgestone...I only have 19700 miles on this and there is plenty of tread left on them so they may have been replaced. This tech claims newer pilots are coming with rough cleat tires...or stick to the road tires as he referred to it. Hey I am just glad this VCM issue is solved. Whatever it was, this update seemed to take care of it, which I hardly believed.
 

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Same problem here with my Honda Pilot EL-X 2013. Strong vibration, subwoofer like. I can feel it while cruising as slow as 40 kmh (25 mph).

Honda answer: it's a normal vibration coming from vcm, nothing they can do... what?? it is so strong, it can't be normal! And what kind of attitude is this coming from a manufacturer that is supposed to be the leader in quality? I was told " you will see, honda never has any trouble".... bla bla bla
 

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We have 2011 exl fwd...bought used with 22k mi in jan 2012. Was perfect until 42k mi in apr 2013. Long story short, 3 or 4 visits in 3 months for misfire codes and now we got new lower engine block. Unfortunately, we stll have vibration issues. VCM is not well executed in this vehicle. Just got the misfire class action invitation last weekend.

In dealer speak, i think "normal" does not mean "there is not a problem" like most people think it does. It is disappointing to see the problem still exists in 2013 models. We are looking for a diff vehicle but cannot find anything we like as much, so we were thinking of a newer pilot, hoping we got a rare lemon and will not be so unlucky next time.
Not so sure that is realistic
 

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I have the same issues also with just less than 23,000 miles on a 1 owner 2012 EX L 4WD Pilot. I have made an appointment to have the dealership test drive it set for this coming Tuesday. I hope they have some software to fix it as others have stated previously.

I was mailed info for a class action lawsuit against Honda. I read the documentation but not sure if it links to VCM or not.
 

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I just purchased a 2013 EX-L(less than 1000miles) and found I was able to get the shudder at 30mph and just under 1500rpm.

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Are you saying that you didn't notice it until now after you came on the forum and read up about the issues and now you were able to go out and found yours doing it? Is yours very bad?
 

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UPDATE: After plugging my Pilot into the computer there were two recall updates for the PGM. One for shudder vibration in VCM mode and the other for transmission shifting variable balance of some sort. The technician could not believe it! He said "what did you do?", I laughed. He even took a ride up and down two highways at 77MPH for 5 miles each way and it seemed to fix the problem. I did not believe it so they gave it back to me and I took it out and opened it up at 80 MPH and it is fixed. Anyone experiencing this problem, take your Pilot to a dealership right away and make them plug it in. Hopefully this solves the issue! He also mentioned that all Pilots have rough tires on them almost like cleats which will not make it a smooth ride like a cadillac. He worked on Hondas for 7 years and Pilots are his speciality.
what was this u[date you receive that fixed the vibration?
thanks wayne
 

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Since I purchased my 2013 EX-L Pilot back in April 2013 I haven't had any VCM/shudder issues. Took my Pilot on two long trips using cruise control most of the time and no issues at all. The vehicle handled beautifully. My Pilot came with Michelin P235/60R18 tires and it is a very quite ride. Guess I'm one of those fortunate ones.
 

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Mine has this VCM issue but I dont think mine is as bad as some peoples. I called the dealer and they told me to bring it in. We will see how this goes.
 
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