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If I couldn't do it myself, I'd go and get the estimate. Somebody at a desk is not going to trust you to make the diagnosis - and I can understand their point. I think if you make it clear you are there for the lower arm bushing only, they may not do the upcharge crap. Tell them on the phone, tell the receptionist, tell the service advisor, write it down on whatever you sign to let them look at it, be an asshat about it.

I just did it myself. 3 hours and two Mevotech arms plus a trip to the alignment shop.
 
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