I decided to open this thread because I am dealing with this crap for more than 3 months now. I bought a 2013 Honda Pilot Touring and it has a vibration issue at highway speeds. The resonance vibration can be felt on the seats, interior cabin, steering wheel, dash, center console or the rear entertainment system (open the DVD display and you will feel the noise of the plastics).
Like many of you out there, I took it to the dealer multiple times and no fix has been found. Honda claims that this is part of the design. I found that they updated the chassis to be stiffer and this is causing the vibration to be transmitted to the cabin.
I went the Lemon Law route and Honda denied the issue. I can't pursue litigation because of the cost for the lawyers and timing constrains due to my work.
I will recommend you to file a complaint in the National Highway Traffic Safety Administration (NHTSA) website (https://www-odi.nhtsa.dot.gov/Vehicl...nt/index.xhtml
) like I did. The more complaints they get about the issue the sooner Honda will act and fix the problem because now they are not dealing with you they are dealing with the government and is not convenience for them.
Here is my Complaint ODI number: 10496956
Below you will see my complaint write-up. I will recommend you to keep one voice together and if you have the issue please raise your voice. It is not fair to pay ~40K for a car that has design issues and in the long run it will give you trouble or serious safety issue. One Team One Fight.
"As soon as the vehicle was driven out of the lot, 17 miles on the odometer, after the vehicle was purchased, a vibration was felt coming through the seats at 75 mph. and multiple resonance frequencies can be felt through the chassis into the interior of the vehicle. This vibration is constant between 65 mph to 78 mph (highway speeds) and it get worst during longer periods of driving. These frequencies of vibrations are transmitted to your lower back causing stress and back pain. In addition the interior parts of the car (dash, panels, radio, center console, DVD, etc.) are becoming loose and it can be felt during driving causing a distraction to the passengers. Multiple repairs attempts are being performed by Honda Dealers and they decided to tell the costumers that this is part of the car design since they re-designed the chassis and suspension to be stiffer for the 2013 models. Multiple complaints are being reported by different customers around the US but not repair has been performed and will not be performed. We do not want to wait until a tire/wheel becomes loose and kill a family or multiple families on the highways because of an unsafe condition on these vehicles. Also, power steering problems and brake issues (after longer periods of driving, 2+hrs) have been reported without being corrected after multiple attempts."
If you want your problem fix you have to raise your voice.
Thank you in Advance.