BlueTooth connectivity problem :( - Honda Pilot - Honda Pilot Forums
 
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post #1 of 11 (permalink) Old 01-19-2013, 10:55 PM Thread Starter
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BlueTooth connectivity problem :(

Hello all new meber to these forums. We just recently purchased our '13 Pilot and love every thing about it, well so far.
Over the last week or two I have been having a problem with beign able to connect and stay connected via blue tooth i have a HTC EVO 4G LTE and my wife has a Galaxy
The phones will connect but then disconnect on there own. Not sure why, and also at times when we get back in the vehicle and start up niether of the phones will sync at all.


thanks
Nomad
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post #2 of 11 (permalink) Old 01-24-2013, 12:17 PM
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Nomad,

I picked up a new Pilot this past weekend, and I am having similar issues. I have been able to pair both my iPhone 5 and Samsung Galaxy S III. I have only experienced one bluetooth disconnect. The bigger issue is the I cannot get the phones to 'connect' consistently when I start the car in the morning. Since Sunday, it has only connected once in the morning, but will in subsequent re-starts later in the day. I have tried both phones, wiped out bluetooth profiles on each, performed soft resets on each, and attempted to clear profiles on the Pilot - all with no success. I am unable to re-pair either phone when the system is in the 'state' of being unable to find the phone. I will be headed to the dealer tomorrow morning to attempt to explain all of this...

Jeff
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post #3 of 11 (permalink) Old 01-28-2013, 11:24 PM
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I have a Galaxy S III also, and had the same problem. My problem now is that all of my phone contacts don't show. I tried deleting the phone completely and then reinstalling. Still have the same issue. Missing numbers from my contacts.
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post #4 of 11 (permalink) Old 01-29-2013, 08:59 AM
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I have an iPhone 4 and my wife has an Evo LTE.

The Evo LTE is nearly unintelligible via Bluetooth. Really terrible call quality and the other party can barely make anything out.

The iPhone 4 works fine.
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post #5 of 11 (permalink) Old 01-29-2013, 09:07 AM
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IMO, It's all about the phone vs. the car, in most cases I have found that the cars will always sync with a phone that is compatible IF you are following the steps properly. For those that do not know Honda Cars - New and Certified Used Cars from American Honda
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post #6 of 11 (permalink) Old 01-29-2013, 02:21 PM
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My Droid2 global, and my wife's Droid Razr Maxx connect and work fine. Audio quality is excellent, both calls and streaming. I have the EX. The head unit on it is different from say, Touring. Main and only real gripe I got is there is about 3-second delay between pressing a button on the wheel and signal transmitted to the phone.
Honda unit is definitely not the only one with problems. I have a Pioneer AVP-2400BT in the other car, and while there is no lag between button presses and command going to phone there, the connection goes 'sour' on a regular basis. Roughly once a month, the audio starts to stutter horribly, and then the phone stops connecting at all, and pairing has to be deleted and re-established.

Did not try connecting an iPhone, but our iPod classic works very well via USB.

'13 EX AWD
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post #7 of 11 (permalink) Old 01-29-2013, 11:22 PM
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Re: BlueTooth connectivity problem :(

I have a 2012 EX-L RES and a galaxy S3. At first (when I got the phone) I couldn't get my contacts to load. What I ended up having to do was look at the phone when in the pilot and connected to Bluetooth. It had a pop up that was asking for permission to share with Bluetooth device. Once I gave the phone permission I no longer had connection or sharing issues. I don't know if that will fix your problem, but hopefully it helps!

Sent from my SAMSUNG-SGH-I747 using AutoGuide.Com Free App
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post #8 of 11 (permalink) Old 07-06-2016, 05:02 PM
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Hi Guys I had the exact same issues; It is most likely your phone. I have a Galaxy S5. Turn on Bluetooth on the phone and then connect to the car (as you have done many times).When the Bluetooth connection on your phone pops up with "Hands free Bluetooth connection" ; there will be a small gear cog next to that on your screen; tap that (on your phone) and it will ask you if you will allow access to your phonebook and media; just click yes to all of them and then it will stay connected. Basically right now the Bluetooth is still in search mode and finds the car but then switches off because you have not gained the car access to that.
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post #9 of 11 (permalink) Old 10-13-2016, 11:22 AM
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Quote:
Originally Posted by GuineusMaximus View Post
IMO, It's all about the phone vs. the car, in most cases I have found that the cars will always sync with a phone that is compatible IF you are following the steps properly. For those that do not know Honda Cars - New and Certified Used Cars from American Honda
This is a great link and I am familiar with it. Here's my issue... I have a galaxy S6 which is not listed on the site.

But in general this will always be a problem....as we all upgrade our phones Honda is not upgrading the bluetooth stacks in the vehicles. So now I have a new phone that I like but am soon switching to a Google Pixel XL (which also clearly is not listed online). How will this react with the car? What is the long term solve here? People tend to own Honda's for many many years, I now have to worry about my phone's bluetooth every time I upgrade and have no way of knowing in advance if the phone I'm upgrading to will be compatible with my car? You can't keep exchanging phones very easily like we all know these days.

There needs to be a simpler solution here. My bluetooth cuts in and out constantly, I've even looked to trade my car in or look for bluetooth after market replacements because I can't stand it that much.
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post #10 of 11 (permalink) Old 10-13-2016, 11:50 AM
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FYI i spoke with handsfree link tech support and they were much more knowledgeable than I expected. Kudos to them...

For my galaxy S6 she said my car must be a trusted device to play nice. I'm not sure if I have it set up that way, I have historically ignored the trusted device process in the phone, I will check when I get to my car this evening if that fixes my problem or not.
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post #11 of 11 (permalink) Old 10-25-2016, 01:52 PM
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Quote:
Originally Posted by vdastoli1 View Post
This is a great link and I am familiar with it. Here's my issue... I have a galaxy S6 which is not listed on the site.

But in general this will always be a problem....as we all upgrade our phones Honda is not upgrading the bluetooth stacks in the vehicles. So now I have a new phone that I like but am soon switching to a Google Pixel XL (which also clearly is not listed online). How will this react with the car? What is the long term solve here? People tend to own Honda's for many many years, I now have to worry about my phone's bluetooth every time I upgrade and have no way of knowing in advance if the phone I'm upgrading to will be compatible with my car? You can't keep exchanging phones very easily like we all know these days.

There needs to be a simpler solution here. My bluetooth cuts in and out constantly, I've even looked to trade my car in or look for bluetooth after market replacements because I can't stand it that much.
Both my husband and I have Samsung phones S5 and S6 respectively. The phones were fine one day and then the next we couldn't hear anything out of the car speakers. I thought for sure it was the car bluetooth. Turns out the phones intermittently turn off in the bluetooth settings "use for call audio". So what happens is a call comes through, you answer it and you hear the person ever so faintly...through the handset sitting somewhere on your dash.
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