Pilot Navigation problems

[Pilot nowhere]

Hello.
I got a check from American Honda Motors.
I have 2011 pilot touring with 500 miles my nav system giving me wrong direction
They have no fix
I ask for exchange EX-L model without nav
Honda rep: No
Honda rep: We will give you new map when it comes out
I ask is it going to fix the problem.
Honda rep: No
Honda rep: The nav is design to give wrong direction (they have the conversation tape)
I file small claims to American Honda Motors
At small claims court
Honda rep: He doesn’t like the nav because of preference
Judge: This is not about preference issue
Honda rep: Nothing
Judge: Does your new map will fix the problem
Honda rep: No
I got a check for price difference between Touring and EX-L
Don’t get cheated out from Honda They have junk nav charging us over 3k they treat you like you are nobody, they play number game see how many people sue us. I try to work with American Honda Motors only thing I got offers was cargo net and new updated map. Well look who is going to bank.
Fladeboe Honda in Irvine help me the most
Honda world in Westminster where I purchased the car was the worst. They are liars especially finance manager. They don’t care after they sold their cars.

[Arizonaadam]

A little hard to follow but sounds like a great outcome. Congratulations. What wrong directions did it give you? Like, once, or many times?

[rocky]

Always suspicious of trolls when I see something like this.

[RSQ Pilot]

Originally Posted by rocky

Always suspicious of trolls when I see something like this.

+1
Getting a court date, let alone all the prelim legal filings...and in CALI-Fornia...
within 500 miles after getting lost...

[Pilot nowhere]

It makes you go wrong direction, my destination is on right side but tells you go left, It want you to take wrong freeway on ramp, 1/4 mile short or 1/4 mile pass destinition, etc so far 65% wrong. I or my wife don't use the system anymore.

[freestyle]

Sorry to hear about your troubles.....and congrats on winning a court case against Honda...

But I have to say, I have been using the nav in my 2007 pilot every day for 5 years and it's a killer system. The only glitches I have are when they do major construction work in areas or highways and the maps aren't reflecting what's been done. But I don't see how that is Honda's fault or any nav systems fault. If roads are rerouted due to construction and the building of new roads, a new map should fix that problem.

[macphanatic]

Originally Posted by freestyle

Sorry to hear about your troubles.....and congrats on winning a court case against Honda...

But I have to say, I have been using the nav in my 2007 pilot every day for 5 years and it's a killer system. The only glitches I have are when they do major construction work in areas or highways and the maps aren't reflecting what's been done. But I don't see how that is Honda's fault or any nav systems fault. If roads are rerouted due to construction and the building of new roads, a new map should fix that problem.

Problem is that Honda hasn't updated their map data in several years. A section of 95 south of Baltimore was rerouted 3 years ago. Still hasn't been updated in the latest maps for the 2007 Nav system. The updated road location is available as it's correct on the GPS app on my iPhone. But on a positive note, Honda did add a bunch of POI's.