Canadians help with cellular choice - Honda Pilot

OnHonda11 · 10-19-2004, 10:53 PM

Hi fellow Canucks.

I am at the end of my ropes with Bell Mobility and their implementation of their new computer program to handle customers. It's been three months of wrong bills, late bills and no one to talk to at Customer Service. I called there yesterday to try and sort out my bill and the message said they weren't taking calls at the time because there were too many and to try back mid November they get caught up. The past two times I have waited to talk to them, I've waited over an hour for a CSR.

My delema. Fido (a competitor to Bell Mobility) is offering unlimited day or night calls within the GTA for a flat rate of $45 which includes the system access fee.

Does anyone have a Fido phone or know what their network is like? I've been a loyal customer to Bell Mobility for over 13 years so I don't have any personal experience with Fido.

Can anyone help in the GTA?

Thanks,

Mark

CanuckPilot · 10-20-2004, 11:55 AM

Hey Mark:
My wife is with Bell Mobility and has experienced the bad and late billing. I am with Telus and have had fairly good luck with them.

With the City FIDO plan you have to be careful if you go outside the city zone the billing changes. If you go to cottage country your FIDO will not work. They are the only network that bills by the second. That will save you about 33% on your monthly bill.

You also need to watch when your contract expires, there is a fee for early exit with Bell.

Try and calling Telus or Rogers and let them know you are thinking of changing providers ask "what are they going to do to win your business" They have an in-house team that specializes in that.

The worst part is that, unlike the UK, you can't take your number with you.

Cheers
Brent

ramirami · 10-20-2004, 12:21 PM

moved from "games&humor"

granite · 10-20-2004, 10:35 PM

Hi Mark,

I use Rogers, Rogers and Fido use GSM network, while Bell and Telus use CDMA network. Rogers has wider coverage across the country while Fido has coverage in major cities only.

You may want to check this site for further information
http://www.arcx.com/sites/

Fred

CanuckPilot · 10-21-2004, 12:32 PM

Mark:
You may want to check out www.comparecellular.ca.

Cheers
Brent

10-19-2004, 10:53 PM	#1 (permalink)
OnHonda11 Really OnHonda12 now! Join Date: Sep 2003 Location: Georgetown, Ontario Posts: 655 Feedback Score: 0 reviews	Canadians help with cellular choice Hi fellow Canucks. I am at the end of my ropes with Bell Mobility and their implementation of their new computer program to handle customers. It's been three months of wrong bills, late bills and no one to talk to at Customer Service. I called there yesterday to try and sort out my bill and the message said they weren't taking calls at the time because there were too many and to try back mid November they get caught up. The past two times I have waited to talk to them, I've waited over an hour for a CSR. My delema. Fido (a competitor to Bell Mobility) is offering unlimited day or night calls within the GTA for a flat rate of $45 which includes the system access fee. Does anyone have a Fido phone or know what their network is like? I've been a loyal customer to Bell Mobility for over 13 years so I don't have any personal experience with Fido. Can anyone help in the GTA? Thanks, Mark __________________ On a Sabatical from Honda at present. Hope to get back into the Honda market in a year or so. Doing the leasebusters.com thing by assuming short leases with low km's and high cash incentives. Tired of lease mileage restrictions yet don't want to buy just for that sake either.

10-20-2004, 11:55 AM	#2 (permalink)
CanuckPilot Junior Member Join Date: Oct 2004 Location: Toronto, Canada Posts: 5 Feedback Score: 0 reviews	Cell Phone Help Hey Mark: My wife is with Bell Mobility and has experienced the bad and late billing. I am with Telus and have had fairly good luck with them. With the City FIDO plan you have to be careful if you go outside the city zone the billing changes. If you go to cottage country your FIDO will not work. They are the only network that bills by the second. That will save you about 33% on your monthly bill. You also need to watch when your contract expires, there is a fee for early exit with Bell. Try and calling Telus or Rogers and let them know you are thinking of changing providers ask "what are they going to do to win your business" They have an in-house team that specializes in that. The worst part is that, unlike the UK, you can't take your number with you. Cheers Brent

10-20-2004, 12:21 PM	#3 (permalink)
ramirami 'da Moderator Join Date: Feb 2003 Location: Arlington Hts., IL Posts: 7,969 Feedback Score: 0 reviews	moved from "games&humor" __________________ ~~2003 Starlight Silver EXL_RES~~ 2005 Blue Audi A4 Cabriolet 3.0 2011 Black Audi Q5 2.0T

10-20-2004, 10:35 PM	#4 (permalink)
granite Junior Member Join Date: Mar 2004 Location: Mississauga, Ontario Posts: 10 Feedback Score: 0 reviews	Hi Mark, I use Rogers, Rogers and Fido use GSM network, while Bell and Telus use CDMA network. Rogers has wider coverage across the country while Fido has coverage in major cities only. You may want to check this site for further information http://www.arcx.com/sites/ Fred __________________ 04 MBP Pilot Granite.

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10-21-2004, 12:32 PM	#5 (permalink)
CanuckPilot Junior Member Join Date: Oct 2004 Location: Toronto, Canada Posts: 5 Feedback Score: 0 reviews	Mark: You may want to check out www.comparecellular.ca. Cheers Brent

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