I agree about the accessories. If you decide to stay with Kolbe Honda, then I would absolutely make them agree to some kind of compensation for the time and inconvenience that you have been put through. Get it in writing. You probably wouldn't have sold your car if you knew that your Pilot wasn't coming until November, would you? Having said all that, the sales manager did come clean with you when, in a lot of other dealerships, you would still be getting the run around.
From everything that I have read, the Navi's are in short supply and hard to get, so if you can wait until the beginning of November for your car and they can absolutely guarantee you that one is coming in (I would make them show you their allotment list from Honda) then, if it were me, I would wait.
You have the dealership in an excellent negotiating place right now. It sounds as if they are in "damage control mode". Take advantage of it.
I am truly sorry that this has happened to you, but you will really love your Pilot once you get. It is really worth waiting for.
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Starlight Silver Metallic EX-L RES#21,120
Rear Splash Guards, Interior Wood and Dash Trim, Side Steps, Cargo Tray and All Season Floor Mats
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