does your dealer offer a loaner for service - Honda Pilot

barbmcs · 04-08-2003, 12:29 PM

Just made my first appointment for my first oil change, and to straighten out some electrical issues I've had (back lighting on center console has never worked properly, and neither has the dimmer switch on the dash), so they need to keep my Pilot the better part of a day. They don't have a loaner, but I can rent a car from them for $17.00. Just curious what other Honda dealers offer.

lalit · 04-08-2003, 12:44 PM

In Denver my dealer charges 10 dollars ...or take his bus to light rail station , which is again not bad

tim.s · 04-08-2003, 01:33 PM

My Dealer has implied that a loaner would be available when performing waranty work expected to take more than 3 hours. But I haven't had to hold them to it yet.

If you happen to have the "Honda Care" service contract, then the rental should be covered.

Quote:

HONDA CARE Rental Car Reimbursement *
In the event your Honda requires any covered repair, Honda Care helps get you back on the road with rental-car reimbursement of up to $35 a day for up to four days, dependent on repair time.

*Oil changes are not eligible for rental-car reimbursement.

See the link at the bottom of this link.

tracy · 04-08-2003, 05:50 PM

I've had more than one dealer imply a loaner would be available. It has never actually come to fruition.

dandbtucker · 04-08-2003, 06:23 PM

Our dealer has a courtesy bus to run you around and a loaner or two...but the loaners are first come first served I think.

Don

PILOTinginCO · 04-08-2003, 06:29 PM

Everytime I've needed a loaner, I've been able to get one.

Yes, I also have a Honda Care Extended Warranty, but the Service Director there has never even brought it up.

They've been great about loaners, when I've needed one.

PILOTinginCO
Sagebrush Pearl-EX
Parker, CO

kemosabe · 04-08-2003, 10:02 PM

For those of you who have loaners at your disposal when you take your Pilot in to the dealer for service... what do they call the person who handles that? The Loan Arranger???

florida_guy · 04-08-2003, 10:26 PM

Quote:

Originally posted by kemosabe
The Loan Arranger???

[groan]

Harddrv · 04-08-2003, 10:47 PM

Our dealer definatley offers a loaner car if we are going to be in for more than a couple hours. After we had decided that we were going to move ahead and ordered 2 silver pilots, the vechile that I was driving had a water pump problem 2 days later. I called the dealer and told them what my problem was, and they even loaned me a brand new vechile for a weekend until my Pilot came in !!

dgolod · 04-09-2003, 02:58 PM

barbmcs,

I do not know where you are in NJ, but Honda of Princeton offers loaners when requested when making an appointment. I am sure that I am paying for it with what they charge, but they are the closest dealer to me and it is convenient.

barbmcs · 04-09-2003, 09:58 PM

I'm in Middlesex County, I use Open Road Honda on Route 1 in Edison - its pretty convienent for me. I'm going to ask about having something that is under warranty fixed - - it seems only reasonable to provide a loaner!!

barbmcs · 04-17-2003, 01:49 PM

So I brought my Pilot in this morning, got a Land Rover Discovery as a loaner - they have a deal with Enterprise rentals - and got a call about 10 o'clock, that they needed to order a part, and they need to keep my Pilot overnight (my poor baby!!) I keep the loaner, the dealer is picking up the tab for the rental. So far, I'm a happy camper with the service, if they fix the problem - I be thrilled.

kbleicher · 04-17-2003, 01:52 PM

Highland Park Honda in Highland Park, Illinois (ie Muller Honda) offers free loaners if you specify the need when you make your appointment. We've used them twice now; quite handy.

ramirami · 04-17-2003, 03:02 PM

Quote:

Originally posted by kbleicher
Highland Park Honda in Highland Park, Illinois (ie Muller Honda) offers free loaners if you specify the need when you make your appointment. We've used them twice now; quite handy.

so you like muller honda....what are their charges like....I am still trying to decide where I will take the pilot to for serviceing....(I only have 2000 miles yet!!)

Cheesehead · 04-17-2003, 09:42 PM

I got a free loaner for some work that took over three hours but I took my life in my own hands driving the clunker. A '96 Grand Am that in its previous life was an Enterprise rent-a-car

Mushy brakes, a high pitched squeal when you turned the steering wheel, frayed seat belts, need I go on.

Cheese

04-08-2003, 12:29 PM	#1 (permalink)
barbmcs Member Join Date: Feb 2003 Location: New Jersey Posts: 44 Feedback Score: 0 reviews	does your dealer offer a loaner for service Just made my first appointment for my first oil change, and to straighten out some electrical issues I've had (back lighting on center console has never worked properly, and neither has the dimmer switch on the dash), so they need to keep my Pilot the better part of a day. They don't have a loaner, but I can rent a car from them for $17.00. Just curious what other Honda dealers offer. __________________ Starlight Silver 2003 EX-L Navi/Rearview Camera Fog Lights/Trim/Splash Guards/Side Steps/Cargo Tray/Wheel Locks/All Season Mats Lovin' my PILOT!!

04-08-2003, 12:44 PM	#2 (permalink)
lalit Senior Member Join Date: Sep 2002 Location: Denver Posts: 123 Feedback Score: 0 reviews	In Denver my dealer charges 10 dollars ...or take his bus to light rail station , which is again not bad __________________ SageBrush Pearl , rear view camera, side steps , crossbars, caro liner , weather mats , foglight with lower trim , towing package

04-08-2003, 05:50 PM	#4 (permalink)
tracy Super Senior Member Join Date: Sep 2002 Location: Oklahoma Posts: 1,349 Feedback Score: 0 reviews	I've had more than one dealer imply a loaner would be available. It has never actually come to fruition. __________________ And you may find yourself behind the wheel of a large automobile... And you may ask yourself, "well, how did I get here?" No longer a wannabe! 06 Sagebrush Pearl AWD EX-L w/Navi

04-08-2003, 06:23 PM	#5 (permalink)
dandbtucker Nevada Piloteers Join Date: Jan 2003 Location: Beautiful Washoe Valley, NV Posts: 409 Feedback Score: 0 reviews	Yes but... Our dealer has a courtesy bus to run you around and a loaner or two...but the loaners are first come first served I think. Don __________________ 2003 Tafetta White EX (w/cloth) Delivered 2/4/2003

04-08-2003, 06:29 PM	#6 (permalink)
PILOTinginCO a.k.a. TREGinginCO Join Date: Oct 2002 Location: Parker, Colorado Posts: 726 Feedback Score: 0 reviews	Schomp Honda-Littleton Everytime I've needed a loaner, I've been able to get one. Yes, I also have a Honda Care Extended Warranty, but the Service Director there has never even brought it up. They've been great about loaners, when I've needed one. PILOTinginCO Sagebrush Pearl-EX Parker, CO

04-08-2003, 10:47 PM	#9 (permalink)
Harddrv Double your Pleasure !! Join Date: Mar 2003 Location: Houston, Texas Posts: 286 Feedback Score: 0 reviews	Loaner Available Our dealer definatley offers a loaner car if we are going to be in for more than a couple hours. After we had decided that we were going to move ahead and ordered 2 silver pilots, the vechile that I was driving had a water pump problem 2 days later. I called the dealer and told them what my problem was, and they even loaned me a brand new vechile for a weekend until my Pilot came in !! __________________ Drive fast and stay out of my way .. lol 2 Silver EX's w/ cloth Mine: mudflaps, air deflector, all season floor mats and a cargo tray!!

04-09-2003, 02:58 PM	#10 (permalink)
dgolod Member Join Date: Sep 2002 Location: New Jersey Posts: 35 Feedback Score: 0 reviews	Honda of Princeton barbmcs, I do not know where you are in NJ, but Honda of Princeton offers loaners when requested when making an appointment. I am sure that I am paying for it with what they charge, but they are the closest dealer to me and it is convenient. __________________ '03 Honda Pilot Sage Brush EXL Fog Lights, Running Boards, Mud Guards, Wheel Locks and Day/Night Mirror.

04-09-2003, 09:58 PM	#11 (permalink)
barbmcs Member Join Date: Feb 2003 Location: New Jersey Posts: 44 Feedback Score: 0 reviews	I'm in Middlesex County, I use Open Road Honda on Route 1 in Edison - its pretty convienent for me. I'm going to ask about having something that is under warranty fixed - - it seems only reasonable to provide a loaner!! __________________ Starlight Silver 2003 EX-L Navi/Rearview Camera Fog Lights/Trim/Splash Guards/Side Steps/Cargo Tray/Wheel Locks/All Season Mats Lovin' my PILOT!!

04-17-2003, 01:49 PM	#12 (permalink)
barbmcs Member Join Date: Feb 2003 Location: New Jersey Posts: 44 Feedback Score: 0 reviews	So I brought my Pilot in this morning, got a Land Rover Discovery as a loaner - they have a deal with Enterprise rentals - and got a call about 10 o'clock, that they needed to order a part, and they need to keep my Pilot overnight (my poor baby!!) I keep the loaner, the dealer is picking up the tab for the rental. So far, I'm a happy camper with the service, if they fix the problem - I be thrilled. __________________ Starlight Silver 2003 EX-L Navi/Rearview Camera Fog Lights/Trim/Splash Guards/Side Steps/Cargo Tray/Wheel Locks/All Season Mats Lovin' my PILOT!!

04-17-2003, 01:52 PM	#13 (permalink)
kbleicher Member Join Date: Sep 2002 Location: Illinois Posts: 41 Feedback Score: 0 reviews	Highland Park Honda in Highland Park, Illinois (ie Muller Honda) offers free loaners if you specify the need when you make your appointment. We've used them twice now; quite handy. __________________ Kevin '03 Honda Pilot EX-L Nav Sagebrush, Cross Rails, Rear Splash Guards, CD Changer, Cargo Tray, Floor Mats, Deflector

04-17-2003, 09:42 PM	#15 (permalink)
Cheesehead Senior Member Join Date: Jun 2002 Location: Appleton, WI Posts: 232 Feedback Score: 0 reviews	I got a free loaner for some work that took over three hours but I took my life in my own hands driving the clunker. A '96 Grand Am that in its previous life was an Enterprise rent-a-car Mushy brakes, a high pitched squeal when you turned the steering wheel, frayed seat belts, need I go on. Cheese __________________ Starlight Silver Pilot EX--Hitch Package, Cargo Cover, Rear Mud Guards, WeatherTech Floor Mats, WeatherTech Cargo Tray, Zaino'd

Remove Advertisements Sponsored Links
Piloteers.org Advertisement

Thread Tools
Show Printable Version Email this Page
Rate This Thread
Rate This Thread: