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Old 05-19-2009, 02:59 PM   #1 (permalink)
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Default Tailgate doesn't stay open

Has anyone had a problem with the back door / tailgate? This just happened to me - the tailgate is difficult to open and will not stay open. I think it might have to do with the pumps that hold it open. Obviously the door is heavy, but it's almost like the pumps are trying to keep the door down. I hear the "whoosh" sound as I lift the door, but i definitely feel resistance from the pumps.

I have an appointment on Friday to have the dealer diagnose/fix the problem. Just wondering if there were any thoughts about it or if anyone else had experienced the problem.

-Mike
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Old 05-19-2009, 03:11 PM   #2 (permalink)
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Time for new lifts.

They are probably available for a lot less at most auto parts stores (unless it is under a warranty)
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Old 05-20-2009, 10:51 AM   #3 (permalink)
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that's what I figured. At first glance, it looked like it might be difficult for one person to replace the pumps, especially because the door is so heavy.

Wouldn't you know it, I just paid off the vehicle last month. It's mine - so it's time for everything to start breaking down.

Any idea of what the dealer charge might be for the pumps (so I can avoid sticker shock on Friday)?
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Old 05-20-2009, 11:10 AM   #4 (permalink)
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I have got no idea, but it is easy to do.

Just use a broom handle or ladder to hold it open (Please be careful).

You will be paying "mechanic" rates for simple labor.
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Old 05-20-2009, 12:11 PM   #5 (permalink)
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You did not say what year your Pilot is, but for a 2004 the tailgate page from Majestic Honda (pc 18 and 24) are $48.00 plus shipping. Labor looks easy (maybe 30 miniutes). Dealer will charge you list price ($68 each plus labor). Probably cheaper to DIY.

http://www.hondaautomotiveparts.com/...cgry5=TAILGATE
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Old 05-20-2009, 12:35 PM   #6 (permalink)
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From my own experience in a previous car: beware of cheap (auto parts store) replacement gas struts.

I replaced both struts for the back hatch on a Jeep Cherokee years ago. It's an easy DIY job, that requires simple tools, and the above mentioned broom stick. I was patting myself on the back for saving $$ by not buying from the dealer, until I noticed the door did not extend as high as it did with the factory struts.

When I measured the originals against the aftermarkets, there was a 2 inch difference. It doesn't sound like much until you consider that 2 inch difference translates to about a 5 inch difference in door opening due to strut placement geometry.

For the next 2 years, until I sold it, I whacked my head on the rear door several times.

Lesson learned, once again: You get what you pay for.
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Old 05-21-2009, 11:44 AM   #7 (permalink)
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It is a 2004 Pilot. I think I will try to make the change myself, since I can purchase OEM parts - thanks everyone.
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